Remote Inbound Call Center Agent - Growth & Flexibility

Path2 Solutions; Remote; GBP 26,000; Full time

Job summary

A nationally recognised company is looking for inbound call centre agents to join their remote team in the Derby area. The role involves answering customer queries, logging calls, and managing bookings and cancellations. With a focus on an excellent work-life balance, this position offers a competitive salary of £25,396 per annum, weekly pay, and numerous career progression opportunities. All necessary equipment, including a laptop, will be provided.

Benefits

Weekly pay

Excellent work-life balance

Career progression opportunities

Paid breaks

In-house pension and life assurance scheme

Qualifications

• Experience in a customer service role preferred.
• Ability to handle inbound calls professionally.
• Familiarity with internal systems for call logging.

Responsibilities

• Answer inbound calls and deal with customer queries.
• Log calls on the internal system.
• Book, reschedule, and log cancellations.

Skills

Customer service skills

Polite communication

Call logging

Complaint resolution

Job description

A nationally recognised company is looking for inbound call centre agents to join their remote team in the Derby area. The role involves answering customer queries, logging calls, and managing bookings and cancellations. With a focus on an excellent work-life balance, this position offers a competitive salary of £25,396 per annum, weekly pay, and numerous career progression opportunities. All necessary equipment, including a laptop, will be provided.