Remote Gaming Community Moderator – EN/FR

Arise Virtual Solutions; Hastings; Remote; GBP 20,000 - 30,000; Part time

Job summary

A leading virtual customer support provider is seeking a Remote Community Moderator to provide email and chat support for a major gaming client. This role requires proficiency in both English and French, along with a passion for the gaming industry. Candidates will engage with players across various community platforms, ensuring a positive experience. Flexible work hours and the chance to work from home make this a fantastic opportunity for gaming enthusiasts.

Qualifications

• Fluency in both English and French is essential.
• Ability to engage with players compassionately and effectively.
• Experience with community platforms like Discord, Facebook, and TikTok.

Responsibilities

• Provide email and chat support for gamers globally.
• Monitor community channels and apply moderation guidelines.
• Engage players while understanding their issues and finding solutions.

Skills

Proficiency in English

Proficiency in French

Problem-solving skills

Patience and empathy

Communication skills

Job description

A leading virtual customer support provider is seeking a Remote Community Moderator to provide email and chat support for a major gaming client. This role requires proficiency in both English and French, along with a passion for the gaming industry. Candidates will engage with players across various community platforms, ensuring a positive experience. Flexible work hours and the chance to work from home make this a fantastic opportunity for gaming enthusiasts.