Remote Gaming Community Manager - Bilingual EN/DE

Arise Virtual Solutions; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading virtual support platform is looking for a remote Community Manager for a major gaming client. Candidates must be fluent in English, German, and French, and have a passion for gaming. Responsibilities include managing community interactions, analyzing data, and providing customer support. This is a great opportunity to work from home and engage with a global gaming audience while handling social media and community management tasks. No degree required, but strong communication skills are a must.

Benefits

Flexible working hours

Work from home opportunity

Incentives for high-performance

Qualifications

• Self-motivated with no supervisor oversight.
• Ability to manage brand social media channels effectively.
• Demonstrated patience and empathy while handling customer inquiries.

Responsibilities

• Provide email and chat support for a major gaming client.
• Manage community interactions on forums and social media.
• Analyze social channel data and prepare community health reports.

Skills

Proficiency in English, German and French

Passion for the gaming industry

High-functioning community expertise

Excellent problem-solving skills

Tools

Salesforce

Social Media Platforms

Job description

A leading virtual support platform is looking for a remote Community Manager for a major gaming client. Candidates must be fluent in English, German, and French, and have a passion for gaming. Responsibilities include managing community interactions, analyzing data, and providing customer support. This is a great opportunity to work from home and engage with a global gaming audience while handling social media and community management tasks. No degree required, but strong communication skills are a must.