Remote Front Desk & Customer Service Specialist

Adecco; Birmingham; On-site; GBP 24,000 - 28,000; Part time

Job summary

A staffing agency is seeking a Customer Service Representative based in Birmingham. The role involves greeting guests, answering calls, and managing deliveries while performing various administrative duties. The ideal candidate will exhibit strong communication skills and customer service abilities. This temporary position offers full-time hours and the opportunity to work in a dynamic environment.

Qualifications

• Ability to work independently and maintain confidentiality.

Responsibilities

• Welcome and direct visitors.
• Answer incoming calls and provide information.
• Manage courier deliveries and collections.
• Maintain visitor logs and issue security passes.
• Perform general clerical tasks such as typing, filing, and photocopying.
• Manage the boardroom schedule and equipment.
• Support the team with additional admin tasks when required.

Skills

Strong verbal and written communication

Excellent customer service

Interpersonal skills

Ability to multitask

Time management

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A staffing agency is seeking a Customer Service Representative based in Birmingham. The role involves greeting guests, answering calls, and managing deliveries while performing various administrative duties. The ideal candidate will exhibit strong communication skills and customer service abilities. This temporary position offers full-time hours and the opportunity to work in a dynamic environment.