Remote-Eligible Customer Support & Compliance Coordinator

Honda Motor Europe; Bracknell; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive company in Bracknell is seeking an efficient administrative support member for its Customer Department. This role involves managing customer accounts, supporting various business functions, and ensuring compliance throughout the agreement lifecycle. The ideal candidate will possess proven organisational skills and experience with financial regulations. The position offers a flexible working arrangement, allowing for 2 days of remote work per week. Join us to contribute to a seamless customer experience and meaningful collaboration with stakeholders.

Benefits

Flexibility to work from home 2 days a week

Early finish on Fridays

Comprehensive training and development programs

Qualifications

• Ability to prioritise, multitask, and meet deadlines under pressure.
• Experience in managing customer accounts including arrears and debt recovery.

Responsibilities

• Deliver efficient administrative support to the Customer Team.
• Manage written correspondence and banking invoices.
• Prepare performance reports and ensure data accuracy.
• Handle complex cases, including vulnerable customers.

Skills

Proven organisational skills

Experience in preparing and analysing reporting data

Quality conscious with attention to detail

Strong communication skills

Customer-focused mindset

Motor Finance experience

Familiarity with FCA regulations

Experience in handling sensitive customer data

Job description

A leading automotive company in Bracknell is seeking an efficient administrative support member for its Customer Department. This role involves managing customer accounts, supporting various business functions, and ensuring compliance throughout the agreement lifecycle. The ideal candidate will possess proven organisational skills and experience with financial regulations. The position offers a flexible working arrangement, allowing for 2 days of remote work per week. Join us to contribute to a seamless customer experience and meaningful collaboration with stakeholders.