Remote Customer Success Manager - Onboarding & Growth

CrewBloom; Belfast; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading company in customer success is looking for a Customer Success Manager in Belfast. This position focuses on building strong client relationships and ensuring satisfaction during onboarding and training. The ideal candidate will have over 3 years of experience in customer success or account management, possess strong interpersonal skills, and be proficient in CRM software. This role offers the flexibility of working from home and emphasizes maintaining a healthy work-life balance.

Qualifications

• 3+ years of experience in customer success or account management.
• Strong interpersonal skills to foster client engagement.
• Proficiency in CRM software for managing client information.

Responsibilities

• Build strong client relationships to ensure satisfaction and growth.
• Guide clients through onboarding and training processes.

Skills

Client relationship building

Interpersonal skills

CRM software proficiency

Job description

A leading company in customer success is looking for a Customer Success Manager in Belfast. This position focuses on building strong client relationships and ensuring satisfaction during onboarding and training. The ideal candidate will have over 3 years of experience in customer success or account management, possess strong interpersonal skills, and be proficient in CRM software. This role offers the flexibility of working from home and emphasizes maintaining a healthy work-life balance.