Remote Business Analyst — UK Energy Billing & CRM

Dexter Talent; Remote; GBP 45,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking an experienced Business Analyst for the UK energy market. This role involves shaping new features and supporting the development of a flagship platform for billing and CRM systems. Strong experience in the industry, excellent communication skills, and the ability to produce clear functional requirements are essential. The position is fully remote, providing a supportive environment and a strong project pipeline. Ideal for those who enjoy solving complex problems and working closely with development teams.

Qualifications

• Experience in the UK energy or utilities sector required.
• Operational knowledge of CRM and billing systems important.
• Strong communication and documentation skills are essential.

Responsibilities

• Shape new features and guide developers and testers.
• Produce clear user stories and acceptance criteria.
• Interpret industry compliance changes into product solutions.

Skills

Strong BA or Consultant experience in the UK energy or utilities sector

Hands‑on operational knowledge of CRM and billing systems

Ability to produce clear functional requirements and acceptance criteria

Confidence working through the software development lifecycle with dev and test teams

Solid understanding of billing concepts like tariffs, standing charges and consumption

Strong communication skills

Job description

A leading recruitment firm is seeking an experienced Business Analyst for the UK energy market. This role involves shaping new features and supporting the development of a flagship platform for billing and CRM systems. Strong experience in the industry, excellent communication skills, and the ability to produce clear functional requirements are essential. The position is fully remote, providing a supportive environment and a strong project pipeline. Ideal for those who enjoy solving complex problems and working closely with development teams.