Remote Booking & Scheduling Coordinator

Acorn Care and Education; Remote; GBP 27,000; Full time

Job summary

A leading care and education provider is seeking a Booking Coordinator to manage reservations and optimize schedules from a home-based location. The ideal candidate will have excellent organisational skills, strong communication abilities, and experience with booking software. This permanent position requires a commitment to providing top-notch service and supporting stakeholders effectively. The role offers a salary of up to £27,000 per annum, alongside comprehensive wellbeing benefits and professional development opportunities.

Benefits

Ongoing Professional Development

Comprehensive Wellbeing Support

25 days of annual leave

Life Assurance

Pension scheme

Mental health support services

Cycle to Work Schemes

Electric Car Purchase Scheme

Qualifications

• A minimum of 1 year of administration experience reporting to senior level.
• Ability to use own initiative and work unsupervised.
• Experience of working in a clinical environment is desirable.
• Thrives in a fast-paced school environment.
• Brings strong organisational, communication, and problem-solving skills.

Responsibilities

• Handle a high volume of enquiries via phone, email, and online portals.
• Proactively manage schedules to maximise capacity and prevent overbooking.
• Coordinate between clients and internal teams to confirm logistics.
• Maintain accurate records of bookings, cancellations, and reschedules.
• Resolve scheduling conflicts and customer complaints professionally.

Skills

Organisational Mastery

Excellent Communication

Technological Proficiency

Attention to Detail

Customer-Centric Mindset

Education

English and Mathematics Level 2 or Equivalent

Tools

Industry-standard booking software

Microsoft Office

Job description

A leading care and education provider is seeking a Booking Coordinator to manage reservations and optimize schedules from a home-based location. The ideal candidate will have excellent organisational skills, strong communication abilities, and experience with booking software. This permanent position requires a commitment to providing top-notch service and supporting stakeholders effectively. The role offers a salary of up to £27,000 per annum, alongside comprehensive wellbeing benefits and professional development opportunities.