Relief Security Officer

ISS; Wales; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading facility management company in the UK is seeking a reliable Security Relief Officer to cover Cardiff and Bristol. The role includes ensuring physical security, responding to incidents, and providing excellent customer service. Ideal candidates will possess a valid SIA licence and have proven security experience. Flexibility to work various shifts is essential. This position offers a permanent contract with an hourly rate of £13.50.

Qualifications

• Candidates should have a valid SIA licence.
• Experience in security or related field is essential.
• Ability to pass national vetting required.

Responsibilities

• Responsible for the physical security of client premises.
• Respond to alarms and incidents promptly.
• Enforce access control and verify identity of individuals.

Skills

Strong observational and communication skills

Ability to remain calm under pressure

Excellent customer service

Education

Valid SIA licence

CCTV Licence (preferably)

Proven experience in security

Job description

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Working Pattern: Days, Nights and Weekends

Contract Type: Permanent

Hourly Rate: £13.50

We are seeking a reliable and vigilant Security Relief Officer to join our team to cover Cardiff and Bristol area (avg 42 hours per week over 17 weeks pro rata).

As a key member of our security provision, you will play a crucial role in safeguarding our client’s sites, ensuring the safety of employees, visitors, and assets.

Relief Security Officers are sought to strengthen existing teams, and will be called on for core and adhoc activities. This will include advanced notification of shifts, filling vacancies in the security team rota, supporting cover for sickness and holidays, as well as other additional tasks.

The successful candidate will be reliable, flexible, and personable. If you are looking for guaranteed hours while working on a variety of sites, we would like to hear from you.

The Role

1. Responsible for the physical security of client premises
2. Respond promptly to alarms and incidents, taking appropriate action
3. Enforce access control and verify the identity of individuals on-site
4. Provide excellent customer service by assisting and guiding visitors
5. Maintain detailed and accurate records of security-related activities
6. Collaborate with law enforcement and emergency services when necessary
7. Ensure high standards at all times, maintaining the professional image of ISS
8. Undertake induction and training as needed

About You

1. Valid SIA licence
2. CCTV Licence (preferably)
3. Able to pass national vetting
4. Proven experience in security or related field
5. Strong observational and communication skills
6. Ability to remain calm under pressure and handle emergencies effectively
7. Excellent customer service and interpersonal skills
8. Knowledge of security protocols and procedures
9. Flexibility to work various shifts, including days, nights, and weekends
10. New recruits will be encouraged to enroll onto the relevant apprenticeship as part of their training and development

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards, and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organization with people at its heart. In ISS, everyone has the opportunity to develop, grow, and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation, or educational background.

Our passion for inclusivity and diversity makes ISS a more creative, productive, and happy place to work.

To find out more about what we do, click here -

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