Relief Security Officer

Mitie Group plc.; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in the UK is seeking individuals to join their security team. The role requires delivering excellent customer service, monitoring access, and adhering to health and safety regulations. Applicants must have a valid SIA licence and some front of house experience. This position offers a competitive hourly rate of £12.60, a friendly team environment, and numerous benefits including training, career development, and a cycle to work scheme.

Benefits

Training and career development

Cycle to Work Scheme

Fully funded uniform

Free onsite parking

Additional pay rate for Events and ADHOC work

Qualifications

• Valid SIA license required.
• Front of house experience necessary.
• Adhere to health & safety regulations.

Responsibilities

• Deliver excellent customer service.
• Monitor access and respond to breaches.
• Undertake patrolling and respond to incidents.

Skills

Excellent communication skills

Customer service skills

Problem solving under pressure

Multi-tasking

Job description

Responsibilities

• Delivering excellent customer service
• Good level of concentration and coordinating
• Good communication skills and effective report writing capabilities
• Physical protection of the premises from any external or internal threats and preservation of life
• Prevention of loss of assets, critical technology, sensitive information or reputational damage
• Thorough knowledge of the client to minimise impact to business areas, escalate where appropriate and understanding of critical systems
• Oversee perimeter access through reception for staff, tenants, contractors, and visitors.
• Undertaking patrolling, searching and emergency response procedures.
• Monitor access and egress of personnel and guests and respond to breaches
• Maintain clear and legible records and logbook Adhere to health & safety at all times.
• Incident management.
• Ability to demonstrate that you can problem solve under pressure
• Ability to multi-task and prioritise daily workload
• Passionate about delivery excellent service
• Willing to embrace a new and exciting challenge.
• Valid SIA licence
• Front of house experience
• Excellent communication and customer service skills
• Adhere to health & safety at all times
• Any other duties deemed necessary

Qualifications

• Valid SIA licence
• Front of house experience
• Excellent communication and customer service skills
• Adhere to health & safety at all times

Benefits

• A friendly supportive team
• Training, career development
• Opportunities to progress
• Overtime opportunities
• A great selection of benefits incl. Access to on-line GP services, disability in service, share options and discounts for shopping, cinema, holidays, etc.
• Fully funded uniform
• Additional pay rate for Events and ADHOC work
• Peoples pension
• Annual leave accrual
• Full onsite training
• Cycle to Work Scheme
• Free onsite parking

Hours & Rate

Hours: 24 hour relief (07:00-19:00, 19:00-07:00)
Hourly Rate: £12.60

Company Overview

Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

About the role

Do You want to join the leading security company in the UK? Would you like to be a part of the security team for Mitie Business Services?