Relief Retail Security Officer

Mitie Group plc.; Preston; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in Preston is seeking a Retail Security Officer to deliver exceptional customer service and create a safe shopping environment. Successful candidates will deter crime, conduct store patrols, and liaise with police and management, requiring a current SIA licence. Comprehensive training, career development, and competitive benefits are offered, including annual leave, pensions, employee discounts, and a hybrid benefits scheme.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA re-licensing programme

Comprehensive induction and training programme

Access to employee benefits including financial services and discounts

Apprenticeship schemes

Progression and development opportunities

Paid breaks

Cycle-to-work scheme

Qualifications

• Must have a current SIA licence or SIA Certificates.
• A full 5-year checkable employment/education history is required.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to support crime reduction.
• Liaise with store management and police.

Skills

Customer service

SIA licence or SIA Certificates

Patrolling

CCTV operation

Communication with law enforcement

Job description

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA Certificates. Vetting is required. It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.

Responsibilities

• Deliver industry leading customer service
• Deter violence and public order offences
• Conduct patrols of the store
• Utilise CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• Wear body‑worn CCTV to support the reduction of crime and increase colleague and customer safety

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Benefits

• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA re‑licensing programme
• Comprehensive induction and training programme
• Access to Mitie’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid
• Hybrid benefits: virtual GP, financial wellbeing assistance through Salary Finance, loan options, flexible benefits platform (Choices), high street discounts (MiDeals), cycle-to-work scheme, life cover of minimum £10,000, save‑as‑you‑earn scheme, Mitie Matching Share Plan
• Mitie Stars recognition programme with cash prizes up to £10,000

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. When you join us, we’ll give you a link to our flexible benefits platform, Choices. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost, high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. We also have a cycle‑to‑work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. We also offer a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

Inclusivity & Accessibility

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .