Relief Retail Assistant Manager

Break Charity; Downham Market; On-site; GBP 22,000 - 26,000; Part time

Job summary

A charity organization in Downham Market seeks a dedicated individual to support management in operations and ensure excellent customer service. The role involves covering for managers, assisting with retail operations, and working flexible hours. Ideal candidates will have strong customer service and team management skills. This position offers a chance to contribute to a growing charity focused on supporting children and families.

Qualifications

• Excellent customer service skills are essential.
• Ability to manage a team of volunteers/staff.
• Understanding of retail environment.

Responsibilities

• Support Managers by covering days off and holidays.
• Work weekends and increase hours at other shops.
• Provide excellent customer service and assist with operations.

Skills

Customer service

Team management

Cash handling

Retail knowledge

Job description

Great customer service is essential to maximise income as is sourcing and merchandising stock. You will have the ability to manage a team of volunteers/staff, cash handling and an understanding of retail environment.

Break has over 50 charity shops in East Anglia and the West Country, operating since 1968. The income from the charity shops is vital to the development and continuation of the services we provide for children, young people and families. We pride ourselves on selling good quality donated goods at affordable prices. We operate a recycling system, so every donation is put to good use, generating more income.

Learn more about some of the services our shops help to fund: Change the Lives of Young People Leaving Care with Break - YouTube

Responsibilities

• Support the Managers in our established charity shop in Downham Market by covering days off and holidays.
• Possibly work weekends and increase hours by working at other Break shops within the area.
• Provide excellent customer service and assist with store operations.

In return we’ll give you the opportunity to work for an exciting and growing organisation. We are proud to offer a welcoming and supportive working environment. Please see the application pack which includes any company benefits.

Please be aware this role contains a considerable amount of physical activity, including some heavy lifting.

Essential Information

• Salary: £12.25 per hour
• Hours: as and when required
• Closing Date: We will interview as suitable candidates apply. This means the role may close at short notice and without prior warning.