Relief Duty Manager

McCarthy and Stone; New Alresford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A prestigious care organization is seeking a Bank Duty Manager to join the team at Wayfarer Place in Alresford. This role involves ensuring high standards of customer service and the safety of residents while managing operations in a vibrant community for older adults. Candidates should have care skills and preferable qualifications in Health and Social Care. The position offers flexible hours and competitive pay, along with a range of employee benefits.

Benefits

Extra £1 per hour for weekend work

Life assurance

Company pension

Training opportunities

Employee Assistance Programme

Qualifications

• Experience in care or support environments.
• Ability to manage security and safety of residents.
• Willingness to facilitate community activities.

Responsibilities

• Support management and smooth operation of the community.
• Ensure high customer service standards are upheld.
• Manage security and safety of residents.

Skills

Customer service

Care skills

Organizational skills

Friendly demeanor

Self-motivated

Education

QCF Level 3 in Health and Social Care (Adults)

Job description

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Bank Duty Manager at McCarthy Stone - Wayfarer Place, Alresford

McCarthy Stone is seeking a professional Bank Duty Manager to join their team at the prestigious development, Wayfarer Place in Alresford.

Wayfarer Place features 30 one-bedroom and 26 two-bedroom apartments, exclusively for those over 70.

This is not traditional care; this is better!

Salary & Hours

Base Salary: £14.02 per hour (day rate) and £11.44 per hour (sleeping night rate), plus additional pay (details below).

Hours: To be decided with the Manager per week, including day and night shifts.

Day shifts vary between 08:45 to 16:30 or 16:15 to 09:30.

Night shifts are from 21:30 to 09:00.

Bank Duty Managers sleep from 23:00 to 07:00, providing emergency support only to homeowners during this period.

Benefits

• Extra £1 per hour for work from midnight Friday to midnight Sunday
• Life assurance
• Company pension
• Opportunities to stay in guest suites across UK developments
• Discounts on apartment purchases for employees and immediate family
• Management and leadership training, including professional qualifications
• 24/7 Employee Assistance Programme (counsellors, legal advisors) and in-house Mental Health First Aiders

About the Role

We seek a professional Bank Duty Manager to uphold our high customer service standards. This role supports the management and smooth operation of a vibrant community of active, independent older adults, ensuring they enjoy their best lives in elegant private apartments in a beautiful setting, with peace of mind knowing help is always nearby.

About You

You will be warm, friendly, organized, and self-motivated, with experience in care or support environments and excellent care skills.

Ideally, you will hold a QCF Level 3 in Health and Social Care (Adults), but consideration will be given to candidates with alternative qualifications and relevant experience.

You will be responsible for managing the development's security, ensuring the safety and wellbeing of residents, and overseeing the Care and Support teams.

You will facilitate activities that foster community spirit within the development.

You are eager to develop your skills, lead by example, and think quickly on your feet.

You are committed to making a positive difference in the lives of older people.

McCarthy Stone has been recognized as a great place to work! This rewarding role offers a fulfilling career where you can genuinely impact the lives of older adults.

Could this be the perfect job for you?