Regulatory Services Support Officer

Charnwood Borough Council; Burton on the Wolds; Hybrid; GBP 26,000 - 29,000; Part time

Job summary

A local council in Leicestershire is seeking a passionate Regulatory Services Support Officer to provide essential support for the Street Management team. The role involves delivering excellent service to customers and supporting the Environmental Health team. Candidates should have experience in office administration and customer service. This part-time position offers hybrid working options and generous annual leave.

Benefits

Agile working options

Generous annual leave

Access to Local Government Pension Scheme

Free parking

Qualifications

• Relevant experience in office administration and a customer service environment.

Responsibilities

• Provide continuous support for the Street Management team.
• Deliver excellent service to internal and external customers.
• Provide additional office support for the Environmental Health team.

Skills

Office administration experience

Customer service experience

Job description

Regulatory Services Support Officer

CAPTION: Job details

• Posting date: 26 November 2025
• Salary: £26,824 to £28,598 per year, pro rata
• Hours: Part time
• Closing date: 12 December 2025
• Location: Loughborough, Leicestershire
• Remote working: Hybrid - work remotely up to 3 days per week
• Company: Charnwood Borough Council
• Job type: Permanent
• Job reference: M567

Summary

Charnwood Borough Council in Leicestershire is searching for the latest member of #TeamCBC!

We are looking for a passionate individual who is customer focused, a team player and wants help improve our local communities in Charnwood.

The Council is recruiting for a Regulatory Services Support Officer (Street Management).

The role is to provide continuous support for the Street Management team to deliver an excellent service to internal and external customers and to provide additional office support for the Environmental Health team.

We are looking for someone who has relevant experience in office administration and a customer service environment.

Benefits

• Agile working for many roles
• Generous annual leave of between 35.5 and 40.5 days of leave (depending on length of service), inclusive of bank holidays
• Most services are closed over Christmas
• Opportunities for professional development linked to many roles
• Access to the Local Government Pension Scheme
• Free parking

We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.

We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.

About the Council

Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.

We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.

Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together.

We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath‑taking landscapes which are great to explore.

At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world.

No Agencies please.