Registration Clerk – Business Office #474-25 – REPOST

Brightshores Health System; Southampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading healthcare provider in Southampton is seeking a part-time Registration Clerk. The role involves patient registration, data entry, and support for various business office functions. Ideal candidates will have a Secondary School Diploma and experience with the Cerner Patient information system and Microsoft Office. Strong interpersonal skills and attention to detail are crucial. Flexibility to work all shifts is required. Join a dedicated team and contribute to patient safety and service excellence.

Qualifications

• Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma.
• Proven experience in Cerner Patient information system, which includes ADT procedures, ESM, FirstNet.
• Experience with Accounts Receivable functions of patient billing is preferred.

Responsibilities

• Responsible for patient registration and patient data entry.
• Support business office functions including general office administration, payroll, and accounts receivable.
• Assist with patient flow in the ER and transporting specimens to the Lab.

Skills

Patient-service focused

Excellent interpersonal and communication skills

Attention to detail and accuracy

Ability to multi-task

Education

Secondary School Diploma or post-secondary business/office administration diploma

Tools

Microsoft Office

Cerner Patient information system

Job description

DEPARTMENT: BUSINESS OFFICE LOCATION: SOUTHAMPTON UNION: OPSEU – CLERICAL STATUS: PART-TIME WAGE RATE: $26.020 - $28.046

Reporting to the Manager of Registration and Switchboard, the Registration Clerk is responsible for patient registration and patient data entry. The Registration Clerk will also support other business office functions including: general office administration, payroll, accounts receivable, bank deposits and data quality (duties may vary slightly in each rural site).

Qualifications / Skills / Abilities:

• Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma
• Successful completion of PM Access (testing and training is available through Learning Resources)
• Proven experience in Cerner Patient information system, which includes ADT procedures, ESM, FirstNet, statistical verification, census reporting, doctor order entry
• Microsoft Office experience in Word (to be tested)
• Typing – 30 wpm (to be tested)
• Medical Terminology (to be tested)
• Excellent interpersonal and communication skills
• Attention to detail and accuracy
• Patient-service focused

• Ability to multi-task
• Experience working on a switchboard
• Experience with Accounts Receivable functions of patient billing, preferred accommodation, incidental fees, insurance company charges, ALC
• Ability to understand verbal and written instructions
• Capable of filing and chart assembly, reading and entering doctor’s orders, patient dietary orders, assist with patient flow in the ER and assist with transporting specimens to the Lab (if applicable).
• Ability to work all shifts including days, evenings, weekends
• Recent satisfactory performance and attendance record
• Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
• Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes