Are you ready to lead something special? We're launching a brand-new service supporting individuals with learning disabilities and/or autism, and we're looking for a passionate, driven Registered Manager.
You'll be at the forefront of shaping a transformative outreach project, building a service from the ground up, and making a real difference in people's lives every single day.
What makes this role amazing?
- Be part of an innovative new service with real impact
- Lead with purpose and develop a pioneering outreach model
- Opportunities for growth, creativity, and leadership
- Support to achieve Level 5 in Leadership & Management (if not already held)
If you're a visionary leader with heart, ambition, and a commitment to inclusion.
As a Registered Manager/First Line Manager, you'll be at the heart of delivering exceptional, person-centred care. You'll ensure our services are not only effective and efficient, but also aligned with our core values:
- A sharp eye for detail and a passion for quality.
- A natural ability to lead, inspire, and spot talent.
- A commitment to nurturing teams that deliver outstanding care.
- You’ll be a driven professional, eager to grow and adapt to the evolving needs of the people we support and the teams you lead.
Front Line Manager Responsibilities
- Staff Management and Development: Ensure that all staff within your service are recruited, inducted, developed, and managed in a professional and supportive manner, in line with organisational policies and values.
- Training and Performance Alignment: Identify and address the training and development needs of your team, ensuring these are regularly reviewed and aligned with the strategic objectives of St. Anne's services.
- Service Quality and Best Practice: Promote and implement current best practices in service delivery, ensuring your service remains responsive, effective, and informed by the latest sector developments.
- Client Rights and Environment: Uphold and promote the rights, dignity, and wellbeing of clients or residents, ensuring a safe, healthy, and stimulating environment that supports their individual needs and aspirations.
- Personal Development: Work collaboratively with your Area Manager to identify and address your own development needs, ensuring your growth aligns with service goals and leadership expectations.
- Client Involvement and Empowerment: Maximise opportunities for client participation in service planning, delivery, and evaluation, fostering a culture of inclusion and empowerment.
1. Collaborative Working and Stakeholder Engagement
- Establish and maintain effective working relationships within your team(s), across departments, and with external organisations, agencies, and professionals whose roles intersect with or influence your service area.
- Promote a culture of open communication and collaboration to ensure cohesive service delivery and shared goals.
2. Strategic Contribution and Organisational Development
- Actively contribute to the ongoing development and strategic direction of St. Anne's by identifying and promoting opportunities aligned with the organisation's overarching corporate aims.
- Participate in the formulation and review of policies, procedures, and service innovations to support continuous improvement and organisational growth.
3. Compliance and Governance
- Ensure that you and your team consistently uphold and adhere to St. Anne's core values, beliefs, policies, and procedures.
- Maintain full compliance with all relevant legal, regulatory, and contractual obligations, ensuring that standards are met or exceeded at all times.
4. Service Quality and Accountability
- Take full responsibility and accountability for the quality and effectiveness of the service delivered within your designated area.
- Implement quality assurance measures and regularly review service performance to drive excellence and meet the needs of service users.
5. Operational Efficiency and Resource Management
- Proactively implement strategies to minimise service voids, ensuring optimal use of resources and continuity of care.
- Monitor occupancy levels and take timely action to address any gaps, working closely with relevant teams to maintain high service utilisation.
Employee Benefits
- Rising 20 to 25 days plus statutory bank holidays
- 24 Hour Employee Assistance Programme
- Continuous opportunities for ongoing training and career development
- Cycle To Work scheme
- Refer A Friend recruitment initiative
- Flexible working opportunities (where applicable) upon successful completion of probation period
- Group Personal Pension Scheme
- Discounted income protection scheme
- Free car parking at most services
- Free life assurance cover