Regional System Trainer

Linley & Simpson; Leeds; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading letting and estate agency is seeking a Systems Trainer based in Horsforth to train regional teams on effective use of CRM systems. The successful candidate will write and deliver training programs, ensuring that all users are proficient in the relevant CRM systems. Strong experience with multiple CRM platforms and excellent communication skills are essential. This role offers an On-Target Earnings (OTE) range of £30,000 - £35,000 per annum.

Qualifications

• Experience in training regional teams on CRM systems.
• Proficient in using multiple CRM platforms.
• Able to deliver engaging training sessions.

Responsibilities

• Train users on the effective use of CRM systems.
• Write and develop relevant training programmes.
• Schedule and deliver training sessions for various user groups.

Skills

Knowledge of CRM systems

Ability to write training programmes

Excellent communication skills

Job description

JOB DESCRIPTION

POST : Systems Trainer

REPORTING TO : Head of Operations

JOB PURPOSE

Reporting into the Head of Operations you will be responsible for training regional teams on effective use of the CRM systems used across group. This role is based in Horsforth and has an OTE range of £30,000 - £35,000 pa.

Lomond is the UKs leading network of Letting and Estate agents with over 60,000 properties under management in the UK. The business currently operates across London, Yorkshire, Manchester, the Midlands, South Coast, and Scotland as well as having a PRS investment team operating across the UK.

The business requires the highest professional and customer care standards consistently applied in each of the group region and we are recruiting for a Systems trainer to ensure each user is proficient on the relevant CRM system that they use.

The role specifically requires experience of using multiple CRM systems and ability to write and deliver relevant training programmes for all user group.

Duties & Responsibilities

• Build extensive knowledge of the Lettings and Sales functionality of Reapit and, where used, Qube MRI.
• Write system courses, including system introductions and role‑specific modules.
• Schedule and deliver a minimum of two new‑…