Regional Operations Manager

EllisKnight International Recruitment; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading recruitment agency is seeking a Regional Operations Manager for their unique rental properties. As part of your role, you will manage and innovate financial reporting, lead teams through training and mentoring, and maintain strong client relationships to enhance service quality. The ideal candidate will possess excellent leadership skills and financial acumen, along with a passion for continuous improvement. If you are ready to transform the rental experience, apply today.

Qualifications

• Experience in residential management and multi-site operations is required.
• Proven track record in team development and mentoring is essential.
• Strong decision-making skills are crucial for this role.

Responsibilities

• Compile budgets and ensure accurate financial reporting.
• Conduct team meetings and performance objectives assessment.
• Lead the mobilisation of new sites and manage supplier contracts.
• Build strong client relationships and engage regularly with them.
• Oversee compliance with health and safety regulations.

Skills

Leadership

Financial acumen

Relationship building

Operational efficiency

Innovative thinking

Job description

Description

Regional Operations Manager

They are revolutionising the rental industry with a fresh vision and cutting‑edge technology. As a rapidly growing operator and consultancy in the Build‑to‑Rent (BTR), co‑living, and single‑family rental space, we are dedicated to making life simpler and more fulfilling for our residents and clients. Supported by one of the UK’s largest PBSA operators, we combine independent innovation with national infrastructure.

Role Purpose

We’re seeking a dynamic Regional Operations Manager to oversee a diverse portfolio of BTR, co‑living, and SFR properties. This role involves managing on‑site staff, leading new build mobilisations, and producing performance reports. Your experience in residential management and multi‑site operations will help us deliver exceptional service to our residents and clients.

Key Responsibilities

• Finance & Reporting: Compile budgets and ensure accurate client reports. Manage cash flow and financial records. Innovate in reporting and financial management.
• People Leadership: Set and measure performance objectives. Conduct regular team meetings and appraisals. Support team development through training and mentoring.
• Mobilisation: Lead new site mobilisations and advise on operational use. Set up supplier contracts and management strategies.
• Client Relationship Management: Build strong client relationships and meet KPIs. Regularly engage with clients and document meetings.
• Operations: Provide management advice to on‑site teams. Oversee health and safety compliance. Stay updated on legislation and improve customer experience.

What We’re Looking For

• Visionary leader with strategic growth experience.
• Proven skills in developing and mentoring teams.
• Excellent relationship builder and decision maker.
• Financial acumen with a knack for operational efficiency.
• Passion for continuous improvement and innovative thinking.
• Ethical, confident, and ready to lead from the front.

Our Ambition

They strive to enhance the wellness of our residents and optimise our clients’ investments. We’re advocates for the rental revolution, valuing community, sustainability, and diversity in everything we do.

Join Us

If you’re passionate about transforming the rental experience and want to be part of a forward‑thinking team, apply today.