Regional Engineering Manager

Thermatic Technical FM; Oxford; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading facilities management company is seeking a Regional Engineering Manager to oversee a mobile engineering team in the South. This role includes ensuring service quality, leading team performance, and fostering client relationships. Ideal candidates should have strong operational awareness and proven leadership abilities. Opportunities for flexible work and professional growth are included.

Benefits

33 days holiday plus a day off on your Birthday

Auto-enrolment Pension

Death in Service Insurance @ 4 X salary

Extensive Healthcare & Wellbeing provisions

Free parking

Gym facilities onsite

Qualifications

• Proven ability to lead and develop regional teams.
• Strong operational and commercial awareness.
• Sound knowledge of compliance requirements including FGAS, Electrical, and Gas Safe legislation.

Responsibilities

• Lead and manage the regional Field Team, ensuring accountability and operational excellence.
• Deliver services to SLA standards and implement field-based solutions.
• Promote a motivated team culture that supports knowledge sharing.

Skills

Operational awareness

Leadership skills

Interpersonal skills

Client-facing skills

Technical solutions management

Tools

Power BI

Job description

Overview

We are looking for a Regional Engineering Manager (South) to join our key account teams at Thermatic Technical FM.

As a Thermatic Regional Engineering Manager you are a member of the Engineering Team. To manage and motivate a Regional Mobile Engineering Team to deliver effective and efficient FM services for Thermatic, throughout your designated region. Direct responsibility for the successful maintenance and reactive operations, immediate line management of the reporting engineers, and accountability for the quality and safety of work in your nominated region. You will also be required to deliver the highest levels of customer service as an immediate escalation point for both engineers and customers, while ensuring that the business drivers for both the client and Thermatic are met.

Benefits

• 33 days holiday (inc bank holidays) + a day off on your Birthday
• Auto-enrolment Pension
• Death in Service Insurance @ 4 X salary
• Extensive Healthcare & Wellbeing provisions including:
• Private Medical Insurance (no excess)
• Dental & Optical cash back scheme
• Employee Assistance Programme
• Access to virtual GP support
• Health discounts
• Access to annual health screening
• Enhanced Family Leave policies
• Free parking
• Company events
• Gym facilities onsite
• Referral bonus
• Employee of the Month awards
• Long Service Awards

Hours & Location of Work

Main location - Our head office is based in Salford, Manchester.

The position is remote based in the South with regular travel to sites in their Region.

Regular hours of work - Monday to Friday, 8am to 5pm - 40 hour working week. Opportunities to work flexibly are available.

Responsibilities

• Lead and manage the regional Field Team, ensuring accountability, performance, and operational excellence.
• Deliver services to SLA standards, identifying issues early and implementing effective field-based solutions.
• Drive continuous improvement through process reviews, data analysis (e.g., Power BI), and innovation.
• Set clear objectives and development plans for team members, conducting regular reviews and addressing underperformance.
• Promote a motivated, collaborative team culture that supports knowledge sharing and high-quality outputs.
• Oversee engineer quality control, workload planning, and skillset allocation to maximize productivity.
• Manage recruitment, onboarding, and development within the regional operations team.
• Conduct site visits, investigations, and surveys to ensure service quality and gather operational insights.
• Seek and act on client feedback, attend meetings, and follow up on quotes, PPMs, and reactive works.
• Ensure compliance with FGAS, Electrical, and Gas Safe standards, managing certifications and audits.
• Collaborate with Compliance and HSE teams to uphold safety, report hazards, and lead monthly reviews.
• Provide technical and operational support to engineers while communicating changes and best practices.

Required Knowledge, Skills, & Behaviours

• Strong operational and commercial awareness.
• Proven ability to lead and develop regional teams.
• Capability to drive continuous improvement and identify process inefficiencies.
• Strong interpersonal skills with a collaborative approach to leadership.
• Excellent client-facing and customer service skills.
• Sound knowledge of compliance requirements including FGAS, Electrical, and Gas Safe legislation.
• Confident in managing technical solutions and promoting innovation.
• Effective communicator with the ability to influence and engage teams.
• Ownership mindset and accountability for regional success.
• Ability to think strategically while executing tactically.
• Demonstrated ability to motivate and inspire teams to excel.
• Disciplined, determined, and committed to delivering high standards.

Our People

We’re a business built on people and it’s the people that make us different from other companies. If you believe your skills and experience can bring value to this role then we'd love to hear from you.

We’re a diverse group and encourage our people to be independent thinkers and collaborative doers to create a supportive culture full of passion.

We provide opportunities for growth and development across our organisation through apprenticeships, professional qualifications, management training, and on the job learning. As a business that is continually growing, we’re looking to attract the best talent in the industry to grow our workforce and join our combined efforts towards our goals.

Thermatic Group is an Equal Opportunities employer and takes is responsibilities relating to Equality, Diversity, & Inclusion seriously. For further information, you can request a copy of our Equality, Diversity & Inclusion Policy.

Guaranteed Interview Commitment - We have made a commitment to improve employment opportunities for ex-military personnel. Therefore, you will be guaranteed an interview if you meet both the criteria for the commitment and the essential job role criteria.