Regional Care Operations Manager

Rochmills Group Ltd; Northampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local care provider in Northampton is seeking an experienced Operations Manager to lead and enhance the performance of its growing group of care homes. The role involves maintaining high care standards, compliance, and financial performance while providing inspirational leadership. Ideal candidates will have previous experience in care home management and a passion for person-centred care. Competitive salary and opportunities for progression are offered.

Benefits

Competitive salary

Performance-related bonus

Progression opportunities

Qualifications

• Previous experience in multi-site care home management.
• Deep understanding of UK care sector and CQC regulations.
• Strong leadership and interpersonal skills.

Responsibilities

• Oversee performance of care homes ensuring compliance and care standards.
• Provide leadership and support to Home Managers.
• Drive continuous improvement in care quality and compliance.

Skills

Leadership

People Management

Interpersonal Skills

Commercial Awareness

Person-Centred Care

Job description

Overview

Hampton Healthcare is one of the leading providers of residential and nursing care for the elderly in the region with Burlington Court, in Northampton, boasting an “Outstanding” CQC rating since 2016 and “Good” across the rest of the Group. We have a unique opportunity to join our leadership team and make a real positive impact. We pride ourselves on internal and external customer service, prioritising care for our work family as much as our resident family. As a family-run local business operating three well-established and reputable care homes, owing to our success we are undergoing an expansion plan with a fourth home under construction (completion in December 2026) and a fifth in planning stage. We are looking for a strategic and experienced Operations Manager to join our dynamic team.

Responsibilities

• Purpose of the Role: To oversee and enhance the performance of a growing group of care homes, ensuring outstanding care standards, regulatory compliance, strong financial performance, and inspirational leadership across all sites.
• Provide leadership and support to our Home Managers across all sites.
• Ensure the highest standards of care, safety, and well-being for all residents.
• Drive continuous improvement in care quality, staff development, and regulatory compliance (CQC).
• Monitor and improve financial performance and occupancy levels at each home.
• Oversee operational efficiency, staffing, and service delivery.
• Lead strategic development as the group expands to new sites.
• Represent the group in external relationships with local authorities, healthcare professionals, and regulators.
• Maintain and build on the family values that are central to our care philosophy.

Qualifications

• Previous experience in multi-site care home management (e.g. as a Regional or Operations Manager).
• Deep understanding of the UK care sector and CQC regulations.
• Strong leadership, people management, and interpersonal skills.
• A passion for delivering person-centred care.
• Commercial awareness and experience managing budgets and performance KPIs.
• A values-driven approach with the ability to balance quality care with operational efficiency.

What We Offer

• A rare opportunity to shape the future of a growing care group.
• A collaborative, family-run working culture.
• Competitive salary and performance-related bonus.
• Potential for further progression as the group expands.

If you are interested in this role, please send apply with your CV