Regional Business Development Manager - Air

DHL Germany; Staines-upon-Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global logistics provider is seeking a dedicated professional to drive profitability and growth through new business development in Staines-upon-Thames. The ideal candidate will have experience in a competitive selling environment and strong operational knowledge of Air Freight. This role includes essential responsibilities like building customer relationships and working with various stakeholders. The position offers a competitive salary and a range of benefits, including development opportunities and a supportive work culture.

Benefits

Competitive salary + sales incentive

Generous holiday entitlement

Pension scheme with life assurance

Employee assistance and wellbeing program

Voluntary benefits and discounts

Training and development opportunities

Qualifications

• 2-3 years of experience in a competitive selling environment within shipping or logistics.
• Strong operational or commercial background is desirable.
• Ability to understand market and customer needs.

Responsibilities

• Drive profitability through new business wins.
• Work with station management to meet targets.
• Maintain positive relationships with stakeholders.

Skills

Knowledge of the territory

Experience in competitive selling

Operational knowledge of Ocean and Air freight

Excellent communication skills

Job description

Who are DHL Global Forwarding?

DHL Global Forwarding (DGF) is part of the DHL Group. While the DHL Group employs more than 580,000 people globally, DGF has around 31,000 freight forwarding experts in more than 190 countries around the world, with around 1,000 of us based in the UK across 15 sites. As the experts in Freight Forwarding since 1815, we are the global specialists in Air, Ocean and Rail Freight. You name it, we’ve shipped it from brown bears to aircraft engines, to lifesaving medicines and luxury cars! We are also proud to partner with some of the well‑known global sporting series, movie franchises and music tours. Our people are at the heart of what we do, and we’re committed to helping our forwarders to realise their full potential, supported by our own development journey – Certified International Forwarder (CIF).

Our Values

Every day we are guided by our values: Passion, Entrepreneurship, Excellence and Teamwork. We are extremely passionate about our people and what we do, which is why DHL Global Forwarding is recognised as a Top Employer and a Great Place to Work, because we are specialists in providing Excellence, Simply Delivered.

We promote an open and honest feedback culture based on Respect & Results, embracing diversity, equity, inclusion, belonging, respecting integrity and compliance.

Role Overview

To drive profitability and volume growth through new business wins from customers not currently trading with DHL Global Forwarding. Existing customers will also be in scope where it has been identified that there is potential to increase share of wallet. This role will be primarily focused on Air Freight, though some Ocean Freight selling will likely be required for bolt‑on customers.

Key Responsibilities

Customers

• Find and close new business wins through identifying, qualifying, communicating, building rapport, designing solutions, presenting solutions and handling objections.
• Question customers to facilitate information that the business can then use to gain valuable insight, resulting in business wins.
• Maintain a positive mindset, tenacity, courage and resilience.

Stakeholders

• Work closely with station management and station operations to meet targets and deliver a transparent and accurate pipeline.
• Report on activity and performance to stakeholders, including logging of activity and opportunity within Sales360.
• Ensure good working relationships at all levels with stakeholders and departments, including Sales, Air/Ocean Product Management, Station Operations, Customer Experience, Finance, Procurement, Logistics and senior management.
• Work closely with Trade Lane, Inside Sales, and Business Development to strengthen the overall Sales team effort.
• Regularly source information for sales management on opportunities, must wins, activity and other reports.
• Ensure all interactions are compliant with DPDHL Code of Conduct and other compliance requirements such as anti‑corruption.
• Contribute to the First Choice continuous improvement program.

Skills and Experience

• A strong knowledge of the territory is vital when understanding customer base, investment and growth potential. Knowledge of the market, competitors is desirable.
• 2‑3 years of experience in a competitive selling environment within shipping, freight forwarding and logistics. Consideration given to those with a strong operational or commercial background.
• Solid operational knowledge of Ocean and Air freight.
• Understanding of local market, industries, contacts, and decision makers within freight and logistics procurement.
• Excellent communicator with strong commercial sense and understanding.

Benefits

• A competitive salary + eligibility for the sales incentive scheme.
• Generous holiday entitlement.
• Pension scheme which includes life assurance.
• Access to professional employee assistance and wellbeing programme.
• A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle‑to‑work scheme, contribution to eye care costs and many more discounts.
• Training and development opportunities with a focus on internal promotion.

HOURS/SHIFT PATTERN

37.5 hours per week.

REPORTS TO

Head of Business Customers, Air Freight.

Please note

Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants, once offered employment, to provide a full 5‑year employment history. Additionally we are required to carry out a criminal record check.

What’s Next?

If you would like to be considered for this position, please apply via our careers website with a copy of your CV outlining your experience to date and suitability for the role.

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e‑commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.

Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and nurture the talents of our employees.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.