Regional Administration Manager - Epsom Downs Racecourse

Levy Uk + Ireland; Epsom and Ewell; On-site; GBP 38,000 - 44,000; Full time

Job summary

A leading hospitality company is seeking a dedicated Regional Administration Manager at Epsom Downs Racecourse. The role involves overseeing administrative operations, ensuring compliance, and enhancing service quality through team leadership. Ideal candidates will possess strong communication skills and proven experience managing teams. The position offers a salary of £38,000 plus excellent benefits, including healthcare, annual leave, and professional development opportunities. This role emphasizes fostering a collaborative and inclusive work environment.

Benefits

Healthcare benefits

23 days' annual leave

Employee Assistance Programme

Professional development opportunities

Meals on duty

Pension scheme

Qualifications

• Proven experience in managing administrative teams.
• Excellent verbal communication skills.
• Previous experience in administrative roles.
• High standard of literacy skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Oversee administrative operations across the region.
• Maintain accurate records and correspondence.
• Produce reports and ensure compliance with policies.
• Identify opportunities for process improvement.
• Foster a collaborative work environment.

Skills

Team management

Verbal communication

Administrative efficiency

Conflict resolution

Financial acumen

Time management

Collaboration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

We're looking for a dedicated Regional Administration Manager to join the team at Epsom Downs Racecourse as part of Jockey Club Catering, a partnership between the leading commercial group in British horse racing - The Jockey Club, and Compass Group UK & Ireland. As Regional Administration Manager you will act as the main liaison between stakeholders and operational teams, ensuring seamless communication, professional service delivery, and high levels of customer satisfaction. We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London - we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Responsibilities

You will oversee administrative operations across the region, maintaining accurate records, managing correspondence, producing reports, and ensuring compliance with company policies and health and safety standards. The manager will proactively identify opportunities for process improvement, operational efficiency, and service enhancement, supporting continuous improvement and innovation. With a hands‑on, can‑do attitude, they will foster a collaborative work environment, promote company values, and ensure consistent excellence in administrative support.

Qualifications

• Proven experience of managing efficient teams of administrators in a similar environment
• Good verbal communication skills in order to be able to liaise with a wide range of visitors to your work area
• Previous experience in administrative roles
• Excellent working knowledge of Word, Excel and PowerPoint
• Integrity and the ability to maintain a high level of confidentiality
• High standard of literacy skills
• Proven track record in planning, organisation and time management
• Excellent telephone manner
• Ability to work as a team
• Can Do attitude
• Experience of leading and managing a small team of people
• Basic financial acumen
• Self motivated and ability to adapt to a changing environment

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality.

Compensation & Benefits

£38,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits
  • + 2 days? additional leave after returning from maternity leave
  • + Day off for your baby?s first birthday
  • + Enhanced family leave
• Perks & discounts
  • + Shopping, entertainment, and travel discounts
  • + 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing
  • + Pension scheme
  • + Life Assurance
  • + Preferred rates on salary finance products
• Development opportunities
  • + Professional subscriptions
  • + Ongoing training and structured career pathways
• Meals on duty included