Regent Street - PT Sales Associate

Läderach (Schweiz) AG; City of Westminster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading Swiss chocolatier in the UK is looking for passionate individuals to deliver exceptional customer experiences and achieve sales targets. You’ll engage with customers, manage merchandising, and develop product knowledge while enjoying a vibrant work environment. The ideal candidate has strong customer service skills, a positive attitude, and a passion for quality chocolate. Join us to contribute fresh ideas and benefit from career opportunities and generous employee discounts.

Benefits

Generous discounts on products

In-house and external training

Exciting working environment

Qualifications

• Positive attitude and hands-on mentality.
• Exceptional awareness of quality and hygiene.
• Passion for chocolate and fine food.

Responsibilities

• Provide the highest level of customer service.
• Develop product knowledge in store.
• Achieve individual and store sales targets.
• Maintain merchandising standards.
• Follow operational procedures.

Skills

Customer service

Sales skills

Communication in English

Teamwork

Independent work

Job description

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.

The Retail business unit comprises more than 230 chocolateries in more than 25 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.

What you can expect

• You provide the highest level of customer service and engagement.
• You develop a thorough knowledge of products in store.
• You achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, UPT, ATV and productivity.
• You maintain merchandising standards in accordance with brand guidelines.
• You follow all operational procedures in the store and in the stock room.

What we expect from you

• You love interacting with customers. You set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
• You have a positive can‑do attitude, facing all situations in the store.
• You like to work independently as well as in a team.
• You have excellent written and verbal communication in English (another language is a plus but not necessary).
• You have an exceptional awareness of quality and hygiene.
• You love chocolate and are passionate about fine food.

What we offer you

• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• In‑house and external further training
• Unique career opportunities
• Generous discounts on our products
• Chocolate at work
• Easily accessible locations

Own it. Grow it. Make it fresh.

Sounds interesting? Then send us your application.