Referral and Assessment Manager

Caretech; City Of London; On-site; GBP 42,000; Full time

Job summary

An innovative care services provider in the UK seeks a Referral & Assessment Manager to manage referrals and drive occupancy across various care services. You will be responsible for completing assessments and developing strong relationships with stakeholders. The ideal candidate has a professional background in Health & Social Care and experience with local authorities. The role offers a competitive salary, car allowance, and a chance to impact the quality of care services significantly.

Benefits

Competitive salary

Car allowance

Impactful role in care services

Qualifications

• Experience working with local authorities, commissioners, or funding bodies.
• Proven experience in completing detailed assessments and securing placements.
• Strong knowledge of the health and social care market.

Responsibilities

• Drive occupancy by managing and converting referrals across supported living and residential services.
• Complete robust, person-centred client assessments.
• Support tender submissions and new business development activity.
• Achieve agreed KPIs and divisional targets.

Skills

Relationship-building

Communication

Organisational skills

Microsoft Office

Education

Professional background in Health & Social Care

Job description

Referral & Assessment Manager

Locations: North London, Essex, Hertfordshire, Buckinghamshire & West Berkshire

Salary: £42,000 per annum + Car Allowance

Reporting to: Performance Director

Key Responsibilities

Drive occupancy by managing and converting referrals across supported living and residential services

Follow up and manage new enquiries in a timely and professional manner

Complete robust, person-centred client assessments

Build strong relationships with commissioners, care managers, funders, families, and external professionals

Coordinate and attend service visits, ensuring a high-quality experience for all visitors

Work closely with home managers to ensure services are presented to the highest standard

Support tender submissions and new business development activity

Maintain accurate marketing and referral databases

Produce timely reports, statistics, and performance information

Support and deliver promotional events, service launches, and regional/national exhibitions

Achieve agreed KPIs and divisional targets

About You

You will be a confident, professional individual with strong commercial awareness and a passion for delivering high-quality care.

Essential

• A professional background in Health & Social Care
• Experience working with local authorities, commissioners, or funding bodies
• Proven experience in completing detailed assessments and securing placements
• Strong relationship-building, communication, and organisational skills
• Confidence using Microsoft Office and business systems

Desirable

• Strong knowledge of the health and social care market
• Understanding of complex needs, diagnoses, and regulatory standards
• Marketing or business development experience in care services

Why Join Us?

We offer a competitive salary, car allowance, and the opportunity to play a pivotal role in shaping and growing high-quality services that make a real difference to people's lives.

If you are ambitious, people-focused, and commercially driven, we would love to hear from you.

Apply now to be part of a growing, values-driven organisation.