Support Worker

Case Management Cymru; Merthyr Tydfil; On-site; GBP 10,000 - 40,000; Full time

Job summary

A dedicated care management organization is seeking enthusiastic and reliable Female Support Workers in Merthyr Tydfil. The role involves providing 1:1 support to a child with complex health needs, assisting with daily activities, personal care, and participating in evening and weekend shifts. Candidates must have experience working with children requiring high care and a valid driving license. This position offers above-average pay and continuous professional development within a supportive multi-disciplinary team environment.

Benefits

Above industry average pay

Direct client work

Professional development opportunities

Dedicated support from a Case Manager

Bespoke training

Qualifications

• Experience of working with children who have high care needs.
• Ability to drive and have access to a car for duties.
• Flexible working hours to meet client needs.

Responsibilities

• Provide 1:1 support for daily activities and medical appointments.
• Assist with personal care, feeding, and settling during the night.
• Work flexibly to accommodate a changing schedule.

Skills

Experience with children with high care needs

Flexible working hours

Driving license and car access

Job description

Contract: Permanent

Location: Merthyr

Hours per week: 36 hours weekly (to include up to 3 x 12-hour shifts)

Working Pattern: Term time: 12-hour shifts - Waking Nights & Weekend days

Plus mixture of after school support.

Monday – Sunday (Flexibility essential)

Shift Patterns: 21:00 & 09:00 (tbc) - Some afternoon/evening work 15:00-21:00 (tbc)

During school holidays shift patterns are likely to include working 12 hour days.

Pay per hour: Waking Nights - £16.00

Days - £14.00

Closing date: 2nd February 2026 (Please note – we reserve the right to close the advert earlier if we receive a high volume of suitable applicants)

I am 6 years old and have complex health needs because of my medical condition. I need 24/7 1:1 support in all areas of daily life. You will be part of my amazing team which is led by my Mum and a Team Leader, with support from my case manager. I am described by the people who know me best as ‘amazing, determined, funny and loving’, I am sociable and have a great sense of humour. I need lots of support on a daily basis and also overnight as I can be restless. I love funny stories.

I am looking for enthusiastic, fun, patient and reliable Female Support Workers to help me during my day and night, supporting me with things such as play and entertainment, personal care, feeding and to settle me during the night so that my Mum & Dad can have a good night’s rest. In the school holidays, I might need you to help me get to medical and therapy appointments and social events. You will need to be calm and patient under pressure with the ability to work your hours flexibly.

A full induction and training will be provided. This role is subject to an Enhanced level DBS.

Essential Information

To join me as a Female Support Worker it is essential you:

• Have experience of working with children who have high care needs.
• Be able to drive and have use of a car and be willing to drive the family van.
• Have the ability to work your hours flexibly.

Top Reasons to Apply

• Above the industry average for pay
• Work directly for our client and not an agency (unlike most agency work you will spend quality time with your client which can make a real difference)
• Great opportunity for professional development
• Be part of an expert multi-disciplinary team
• Bespoke client induction and training
• Ongoing support and supervision from the dedicated Case Manager