Recovery Navigator - Inner City & East Bristol

Second Step; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading mental health charity in the UK is seeking a Recovery Navigator in Bristol to support clients with enduring mental health difficulties. The role involves building trusting relationships, conducting individual assessments, and navigating available community support. Candidates should have experience with mental health services and be passionate about improving lives. The charity offers comprehensive support, including training and annual leave entitlements.

Benefits

In-depth induction and training

Monthly one-to-one sessions

26 days annual leave plus bank holidays

Contribution to pension scheme

Employee Assistance Programme

Qualifications

• Passionate about improving lived experiences of people using mental health services.
• Proven experience working with people with mental health or complex needs.
• Good communication skills, capable of working in a dynamic team setting.
• Experience carrying out support plans and risk assessments with a holistic approach.
• Confidence in working independently in community settings.

Responsibilities

• Build trusting relationships with clients and demonstrate hope.
• Complete assessments to inform clients' recovery plans.
• Support clients in using self-management tools.
• Employ various approaches to enable clients' recovery.
• Navigate the system to help clients access appropriate support.
• Enable informed decisions about mental wellbeing.
• Work part of a multi-professional team at the ICE MINT Hub.
• Attend discussions to resolve referrals after support conversations.
• Travel to multiple appointments daily, including rural areas.

Skills

Communication skills

Experience with mental health

Teamwork

Independent work

Job description

We are recruiting a Recovery Navigator to join our team in Inner City & East Bristol to work in an integrated way with our partners in the Mental health and wellbeing Integrated Network Team (MINT) to support clients with moderate to high enduring mental health difficulties to find coping strategies personally and within their community.

About the role

• build a trusting and collaborative relationship with the client; demonstrate hope and courage
• complete individual assessments via an initial support conversation that will inform the client's recovery plan and direction of support
• support the client to utilise self‑management tools such as a Wellness Recovery Action Plan to stay well
• employ a range of interventions, approaches and tools (motivational interviewing, active listening, navigation, solution‑focused support) that enable people to move positively through their recovery
• navigate the wider system, supporting the client to access appropriate support within their own communities via voluntary sector organisations, community groups, charities or referrals to statutory services such as drug and alcohol support
• enable clients to make informed decisions about their mental wellbeing, maximise their independence and provide an advocacy role where appropriate
• work at the ICE MINT Hub as part of a multi‑professional team with representatives from Adult Social Care, AWP and other VCSE organisations to conduct support conversations and interventions with clients referred to the MINT hub
• attend Multi‑Disciplinary Discussions (MDDs) within the Hub to discuss referrals following a support conversation
• receive operational line management from the MINT Team Manager with input and support from the Second Step Partnership Manager/Senior Recovery Navigator
• travelling to several appointments daily, including in rural areas with limited or unreliable public transport

What we offer

• be part of a friendly team
• receive an in‑depth induction to Second Step and MINT with all relevant training and support you need to do your job well
• monthly one‑to‑one sessions with your MINT line manager
• monthly group support with your Second Step peers
• monthly group reflective practice with your Second Step peers
• 26 days annual leave plus 8 bank holidays (pro‑rata for part‑time working). An additional day’s holiday is granted to all staff after 1, 2, 3, 4 and 5 full years’ service, subject to a maximum of 5 working days
• Second Step will contribute 6% of gross basic salary into the scheme if you contribute at least 3% of gross basic salary
• access to our Employee Assistance Programme which can provide confidential support and advice around finances, personal issues, etc.
• We are taking positive action to increase diversity throughout our organisation and to nurture a culture of inclusion for all our people and the clients that we support

Qualifications

• be passionate about improving the lived experience and health of people using mental health services
• have proven experience working with people with mental health needs, or people with complex needs
• be a good communicator, with experience of working as part of a busy and dynamic team, liaising with partners, and contributing to the delivery of this valuable service
• have experience of working with people with long‑term mental health and complex needs, carrying out support plans and risk assessments. Take a holistic view with a recovery and psychologically informed approach
• be confident in working independently within the local community, when required

About the organisation

Second Step is a leading mental health charity in the South West offering housing, support and hope to people with mental health and other support needs. Our vision is that we believe in a world where everyone affected by their mental health can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.

Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services. Unfortunately, Second Step is unable to sponsor applicants from outside the UK.