Reconnect Partnership Manager

The Forward Trust; City of Westminster; On-site; GBP 40,000 - 50,000; Full time

Job summary

A health and community service organization is looking for a Partnership Manager to serve as a strategic link between teams and stakeholders, ensuring effective collaboration in addressing health inequalities. The role demands proven project management skills, strong communication abilities, and a commitment to supporting individuals transitioning from prison. The position offers flexible working, comprehensive benefits including annual leave and various schemes, and fosters an inclusive environment for all applicants.

Benefits

Flexible working

Training and development opportunities

Cycle to work scheme

25 days annual leave

Qualifications

• Proven experience in developing service level agreements (SLAs) with multiple providers.
• Knowledge of community-based support organisations.
• Ability to represent the organization with professionalism and credibility.

Responsibilities

• Mapping and improving access to existing community services.
• Supporting voluntary sector partners to work effectively in prisons.
• Developing partnerships with CRCs, probation, healthcare, and community organizations.

Skills

Strong IT skills

Project management skills

Excellent communication skills

Job description

RECONNECT is a flagship NHS programme designed to address health inequalities faced by people leaving prison. It provides a bridge between prison and community healthcare, ensuring individuals can access the health and care support they need both before and after release.

About the Role

As Partnership Manager you will act as the strategic link between Forward Trust teams and key stakeholders, ensuring seamless collaboration across prisons, probation, voluntary, and community health services. You will be the single point of contact driving partnership development, supporting frontline teams, and ensuring that service delivery meets high standards to help clients leaving custody access holistic, person‑centred support.

Responsibilities

• Mapping and improving access to existing community services while identifying gaps in provision.
• Supporting voluntary sector partners to work effectively and safely within the prison environment.
• Developing and strengthening partnerships with CRCs, probation, healthcare, and community organisations.
• Acting as an advocate for clients and ensuring equitable access to services inside and outside prison.
• Contributing to quality standards, audits, and reporting requirements, ensuring compliance and continuous improvement.
• Providing guidance, supervision, and support to teams across the East of England.

Qualifications

• Strong IT and project management skills to support effective service delivery.
• Flexibility to adapt to the evolving needs of the service.
• Proven experience in developing service level agreements (SLAs) with multiple providers.
• Knowledge of community‑based support organisations.
• Ability to represent Forward Trust with professionalism and credibility.
• Excellent communication skills, with the ability to engage a wide range of stakeholders in different settings.

If you are passionate about reducing health inequalities, strengthening partnerships, and helping people leaving prison access the support they need, we’d love to hear from you.

Benefits

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 × Wellbeing Days (pro‑rated for part‑time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) annual leave plus bank holidays
• Contributory pension scheme – employer‑matched contributions up to 9 % after two years
• Death in service payment (2× annual salary)
• Critical illness insurance (subject to qualifying criteria)

Diversity & Inclusion

Forward Trust commits to providing opportunities to everyone. We welcome applicants from all backgrounds, including those with lived experience of addiction, offending, or homelessness. We are inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity, and socio‑economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

For more information about our commitment to being an inclusive employer and our current EDI strategy, please contact us.

Legal and Screening

We recognise the importance of safeguarding. Depending on the role you may be required to undertake a Disclosure and Barring Service check and provide eligibility to work evidence in line with UK requirements.