Receptionist, Hotel Du Vin

Hotel Du Vin; Cambridge; On-site; GBP 12,000 - 25,000; Full time

Job summary

Hotel Du Vin seeks a friendly and energetic Receptionist to join their Cambridge team. This role involves being the first point of contact for guests, ensuring exceptional service while managing inquiries. The position promises a vibrant atmosphere with numerous perks including discounted stays, dining discounts, and career development opportunities through funded apprenticeship programs.

Benefits

Discounted staff room rates

Dining discounts

Funded apprenticeships

Healthcare cash plans

Referral bonuses

Complimentary anniversary stays

Qualifications

• Must have a natural charm and passion for hospitality.
• Strive to make guests' experiences excellent.
• High standards come naturally.

Responsibilities

• Be the first and last person guests see.
• Handle inquiries and ensure expectations are exceeded.

Skills

Hospitality charm

Passion for service

High standards

Job description

Receptionist, Hotel Du Vin
Salary: £12.70 - 20 hours per week
Type of contract: Permanent
Location: Cambridge

We are looking for a friendly, passionate, and energetic receptionist to join the team at Hotel du Vin.

You will be the face of our hotel, get paid for doing what you love, enjoy numerous perks and benefits, learn new skills, and build a career with Hotel Du Vin.

Must have a natural hospitality charm and a passion for service. You will strive to make our guests' experience the best it can be, handling queries of all types.

As a Receptionist, you are the first and last person our guests see. You set the tone for their visit and ensure everything exceeds expectations before they leave.

If high standards come naturally to you, love making people smile, and want to be part of something special working with the best food, drinks, and a brand to be proud of, then this is for you.

At Hotel du Vin, we create unforgettable memories for our guests. This role could be your next step into a supervisory position. We actively support internal development and progression, with opportunities for apprenticeships after probation.

In addition to competitive pay, we offer:

• Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality, starting from £65 per night.
• 50% off the best available rate for friends and family.
• 35% discount on dining in our brasseries and bistros.
• Fully funded apprenticeship programs to support your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle-to-work scheme, saving up to 40% on bikes.
• Healthcare cash plans including dental, optical, and medical coverage from £5/month.
• Referral bonuses up to £1500 for recommending friends.
• Uniform provided that looks professional.
• Wellness and campaign days promoting activities like Pay Day Lunches, Mental Health Awareness, and more.
• Access to Wagestream for instant pay and financial management.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including dinner, bed, and breakfast.
• Support for charitable causes, such as The Brain Charity.
• Employee Assistance Programme offering 24/7 confidential advice.

Our Sustainability Goals:

• 100% renewable electricity, mainly from UK wind farms.
• Recycling at least 70% of hotel waste.
• Eco-friendly cleaning systems in use.
• Volunteering opportunities for sustainable charities, paid two days per year.

If interested, click Apply Now.

Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunity employers and welcome applications from all qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation, or age.