Receptionist

Rodericks Dental Limited; Yoxall; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dental practice in Yoxall is seeking a skilled receptionist to manage appointment bookings, greet patients, and handle administrative tasks. The ideal candidate will have customer service experience, be a confident communicator, and thrive under pressure. This role offers a supportive team environment with opportunities for growth. Apply to be a friendly face in a caring setting with a commitment to professional development.

Benefits

Career growth opportunities

Collaborative team environment

Mentorship available

Qualifications

• Previous experience in a customer service or receptionist role desirable.
• Professional, approachable communicator.
• Ability to multitask in a busy environment.
• Good IT skills for handling bookings.

Responsibilities

• Provide a warm, professional welcome to patients and visitors.
• Manage appointment bookings and maintain accurate patient records.
• Process payments and handle administrative tasks.
• Promote dental services and create a positive atmosphere.

Skills

Customer service experience

Confident communication

Multitasking

Attention to detail

Team player

Tools

Dentally software

Job description

About the Role

Variety every day – from managing diaries to processing payments and supporting patients with information about treatments, no two days are ever quite the same. With over 220 practices nationwide, your career with us can grow wherever life takes you.

Responsibilities

• Provide a warm, professional welcome to patients and visitors
• Manage appointment bookings and maintain accurate patient records
• Process payments and handle administrative tasks with precision
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly
• Promote and upsell dental services and products to support patient care
• Be a key part of creating a positive, friendly atmosphere in the practice

Qualifications

• Previous experience in a customer service or receptionist role desirable
• Confident communicator with a professional, approachable manner
• Ability to multitask and stay calm under pressure in a busy environment
• Attention to detail and good IT skills for handling bookings and records
• A team player who thrives on helping others

Benefits & Highlights

High Street Dental Practice, 33 Highstreet, Burton‑on‑Trent, DE14 1JN

40 Hours Per Week. Dentistry, Redefined. Realise your potential in a caring, supportive environment.

• Ground‑floor purpose‑built practice with 6 surgeries
• Computerised using Dentally software
• Located in Burton town centre, known for its breweries
• 10‑minute walk to Burton Train Station
• M42 motorway 25 minutes away
• Pay and display parking only
• Team & experience: long‑standing clinicians – receptionist with 15 years’ experience, dentist with 10 years’ experience, clinician with 14 years’ dental experience (started as a nurse)
• Mentor available on site
• Implant dentistry, minor oral surgery (MOS), orthodontics (fixed and short‑term)
• Busy town centre with high footfall
• 2‑minute walk to the river
• Excellent transport links to major cities
• Bus stop directly outside practice

Your Future with Rodericks Dental Partners

• Be the friendly face and reassuring voice that sets the tone for every patient’s visit, helping them feel comfortable and cared for.
• Work alongside skilled dental professionals in a collaborative environment where everyone’s contribution is valued.
• Commitment to professional growth with opportunities for training and progression across our network.