Receptionist

Mitie; Warwick; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading service provider in the United Kingdom is seeking a Receptionist to join their front of house team. This permanent role involves delivering first-class service, supporting customer requests efficiently, and ensuring health and safety practices are followed. The ideal candidate will have excellent communication skills, a solid understanding of IT systems, and be computer literate. This position offers an opportunity to engage positively with clients and team members in a prestigious environment.

Qualifications

• Understanding of Audio Visual and IT systems to explain to customers.
• Computer literate with proficiency in Word, Excel, and Outlook.
• Clear understanding of Health & Safety practices.

Responsibilities

• Deliver first-class service within the facility.
• Ensure all customer requests are dealt with efficiently.
• Support with personal emergency evacuation plans (PEEPS).
• Meet and greet guests.

Skills

Customer focused

Strong communication skills

Understanding of Audio Visual and IT systems

Computer literate (Word, Excel, Outlook)

Health & Safety practices knowledge

Job description

RECEPTIONIST

Mitie has a great opportunity for a Receptionist to join the front of house team; the Receptionist will be based with one of our prestigious customers. This is a permanent 40 hour role reporting into the Operations Manager.

Main Duties

• To work as part of a team to deliver a first-class service within the facility.
• To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
• To ensure all customer requests are dealt with efficiently and effectively.
• support all events within the conference suite
• Support Emergency Evacuation procedures.
• To support the review of procedures and processes.
• Support with personal emergency evacuation plans (PEEPS) for less abled guests.
• Meet and greet

What we are looking for

• An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
• Computer literate (Word, Excel, Outlook E-mail).
• Clear understanding of Health & Safety practices.
• Customer focused with the ability to build positive relationships.
• Enthusiastic and conscientious approach to all Site Support related tasks.
• Clear, strong and confident communication skills.