Receptionist

HealthHarmonie; Royton; On-site; GBP 26,000; Full time

Job summary

A growing healthcare organization in Royton seeks a full-time Receptionist to manage patient interactions and ensure efficient service delivery. Key responsibilities include greeting patients, maintaining reception areas, and managing appointments. Candidates must possess a valid driving license and a vehicle. The position offers a salary of £25,601 per annum, along with ongoing training, NHS discounts, and 25 days of annual leave, plus 8 bank holidays. This role represents an opportunity for career advancement within the healthcare field.

Benefits

Ongoing Support and Training

Pension Scheme

NHS Employee Discounts

25 days Annual Leave + 8 days Bank Holiday

Qualifications

• MUST HAVE a driving license and own vehicle.
• Experience in reception and administration is preferable.
• Strong passion for providing high-quality care.

Responsibilities

• Greet patients and visitors, creating a welcoming atmosphere.
• Keep the reception area clean and organized.
• Input patient details accurately into the system.
• Prioritize patient referrals based on urgency.
• Contact patients to schedule appointments.

Skills

Compassion

Motivation

Attentiveness

Integrity

Customer service

Job description

Who We Are

HealthHarmonie is a fast paced, growing healthcare organisation that operates from various locations across England. Headquartered in Birmingham, we were established in 2003 and have been growing ever since, in the ever-changing healthcare industry, developing our presence across the UK.

We work in partnership with a number of NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home, these include Diagnostic Ultrasound, Gynaecology Services, diagnosis and treatment of Dermatological conditions, Ophthalmology services and the provision of extended Minor surgery procedures.

About The Role

As a Receptionist at HealthHarmonie, you will play a crucial role in ensuring the smooth and efficient functioning of our healthcare services. Your primary responsibilities will include:

• Greeting patients and visitors, creating a positive and welcoming atmosphere
• Responsible for keeping the reception area clean, organised, and well‑maintained at all times
• Accurately inputting patient details into the Evolution system to maintain comprehensive records
• Assessing and prioritising patient referrals based on urgency and medical need
• Contacting patients to schedule appointmentsScanning and attaching referrals to the respective patient's file for easy accessibility

Work Schedule and Location

• You will work on a 5 out of 7‑day schedule as our service operates seven days a week
• 8‑hour shifts will generally fall between 8:00am and 6pm

Your main base will be Royton Health and Wellbeing centre Park St, Royton, Oldham OL2 6QW however you may be asked to cover other clinic locations.

About You

• MUST HAVE a driving license and own vehicle to visit the multiple clinic sites
• You should align with HealthHarmonie's core values, demonstrating compassion, motivation, attentiveness, integrity, and a commitment to excellence
• Prior reception and administration experience is preferable; however, we welcome applicants who display a strong passion for providing high‑quality care and take pride in their work, and we will invest in your training accordingly.

Expectations

• As a successful Receptionist, you will have the opportunity to make a meaningful impact on our business and help our patients, fostering a promising career path within our company.
• Before commencing your role, you must fulfil legal eligibility requirements to work with us, including a successful disclosure check from the Disclosure and Barring Service (DBS) and the provision of your right to work documentation during the interview stage.
• Your training will begin with a corporate induction followed by shadowing an experienced team member, ensuring you gain the necessary skills and knowledge for the role. Full attendance during the training period is essential.

What We Offer

• Full time permanent contract
• 32 hours per week
• Location: Oldham
• Salary: £25,601 per annum
• Ongoing Support and Training
• Pension Scheme
• NHS Employee Discounts
• 25 days Annual Leave + 8 days Bank Holiday