Receptionist

BUPA; Letcombe Regis; On-site; GBP 10,000 - 40,000; Part time

Job summary

A health insurer and provider is looking for a part-time Receptionist for Richmond Villages Letcombe Regis. The successful candidate will provide a warm welcome to visitors, manage calls, deal with resident queries, and keep records. Strong communication skills and experience in a reception or care setting are essential. The role offers a competitive hourly rate of £12.40 and includes excellent benefits like flexible working, free meals, and health support programs.

Benefits

My Healthcare access

Annual allowance for healthcare products

Free meal with every shift

20 days holidays + Bank Holidays

Interest-free annual travel loan

Wagestream access

Bupa pension plans

Parental Leave

Menopause Plan

Gym discounts

Sick pay scheme

Qualifications

• Experience of working on a reception or in a care home environment would be advantageous.
• DBS check required as part of the recruitment process.

Responsibilities

• Provide a warm welcome to visitors at the village reception.
• Answer incoming calls to the village reception and direct appropriately.
• Deal with queries from residents and report as necessary.
• Manage incoming and outgoing post.
• Ensure bookings and records are maintained.

Skills

Strong communication skills

Excellent telephone manner

Experience with telephone switchboard

Competent using Microsoft Office

Attention to detail

Ability to manage time

Job description

Job Description:

Job Title: Receptionist

Richmond Villages Letcombe Regis, South Street, Oxfordshire, OX12 9RG

Salary range: £12.40 per hour & Excellent Benefits

Contract: Permanent

Shift Pattern: 20hrs per week - Tuesday - Friday 5hrs per day

We make health happen

Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform.

You’ll help us make health happen by:

• Providing a warm welcome to visitors in the village reception, ensuring they sign in and refreshments are offered
• Answering incoming calls to the village reception, directing calls as appropriate and ensuring message are relayed
• Dealing with queries from residents - reporting these as required
• Receiving money from residents and their families for sundry items, providing receipts and confirming payments as required
• Ensuring the display information board is kept up to date
• Managing incoming and outgoing post, ensuring all correspondence is dealt with promptly and any outstanding items are reported to the Administrator
• Ensuring bookings are made and records are updated such as restaurant bookings, maintenance and transport requests
• Ensuring office supplies are maintained and any issues with equipment are reported or call outs are made
• Maintaining and updating records such as master copy forms, room status reports and the Village residents list
• Additional Tasks within the Finance & Administration Team

Key Skills / Qualifications needed for this role:

With strong communication skills and an excellent telephone manner, you'll have experience of using a telephone switchboard and be competent using Microsoft Office. Excellent attention to detail and the ability to manage your own time, you'll work well within a team but also on your own initiative. Experience of working on a reception or in a care home environment would be advantageous.

Because we care for vulnerable people, we'll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40).

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7.
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Free meal with every shift
• Holidays - 20 days + Bank Holidays
• Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.
• Wagestream - Have early access up to 40% of your earned wages within minutes.
• We offer a range of Bupa pension plans - Find out more on our career site
• Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them

Time Type:

Part time

Job Area:

Care Home - Facilities & Home Support

Locations:

Richmond Letcombe Regis Village