Receptionist

Daphne's; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent restaurant in Greater London seeks a Receptionist to provide exceptional guest service and manage reservations. Candidates must have experience in hospitality, proficiency in Open Table or Seven Rooms, and possess strong communication skills. This full-time position offers a starting salary of £18 per hour along with various benefits and opportunities for career progression.

Benefits

Generous discount on dining

Paid overtime

28 days holiday increasing with length of service

Recommend a friend scheme

Exclusive discounts on memberships

Qualifications

• Previous experience as a receptionist, host or Maitre D’ in a restaurant or hospitality setting.
• Experience with either Open Table or Seven Rooms.
• Attention to detail is crucial.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations and ensure accurate table assignments.
• Coordinate with the service team to ensure seamless dining.

Skills

Excellent communication and interpersonal skills

Strong organizational skills

Ability to multitask

Positive and friendly demeanour

Tools

Open Table

Seven Rooms

Job description

Key Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations, ensuring accurate and efficient table assignments.
• Open Table and/or Seven Rooms experience.
• Coordinate with the service team to ensure a seamless dining experience.
• Answer phone calls and inquiries, providing information and assistance.
• Maintain the reception area, keeping it clean and organized.
• Uphold the highest standards of service and guest satisfaction.

Requirements

• Previous experience as a receptionist, host or Maitre D’ in a restaurant or hospitality setting.
• Experience with either Open Table or Seven Rooms.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Positive and friendly demeanour.

Benefits

• Generous discount off your bill (including drinks) when dining in one of our restaurants across the Group.
• Unrivalled opportunities for progression across the Group.
• Paid overtime.
• 28 days holiday, increasing with length of service up to 5 extra days.
• Recommend a friend scheme with great bonuses per individual referral.
• Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more.
• Reward programmes, long service awards, and staff recognition and incentives.

Join our team

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Experience: Required

Languages: English – Advanced

Employment: Full-time

Salary: from £18 hourly

Benefits: cash tips

Starting time: Immediate start!

About Daphne's

Daphne’s continues to shine like a beacon by being the best in Chelsea & South Kensington restaurant scene.