Receptionist

The LaLit London; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury boutique hotel in Greater London is seeking an enthusiastic Receptionist. The role involves welcoming guests as the first point of contact and ensuring a memorable guest experience. Candidates must have prior experience in Front Office within a luxury environment and possess strong communication and customer care skills. Benefits include generous holiday leave and discounted accommodation. Join our team and play a vital part in our guests' journey.

Benefits

28 days of holidays including 8 bank holidays

Uniforms and meals on duty

Complimentary and discounted accommodation

Qualifications

• Previous experience in Front Office at a luxury 4/5* hotel.
• Ability to provide exceptional customer service.
• Strong communication and interpersonal skills.

Responsibilities

• Be the first point of contact for guests in the hotel.
• Coordinate effectively with other departments.
• Ensure guests are welcomed and attended to promptly.

Skills

Interpersonal skills

Communication skills

Customer care

Teamwork

Job description

We are seeking an approachable and enthusiastic Receptionist for our 70 bedroom luxury boutique hotel. As a receptionist, you are the first point of contact for our guests and also the last, therefore play a key role in the guest journey. You will welcome the guests and ensure they are attended to without any delay. You will be a team player, coordinating effectively with other departments for a memorable guest stay.

We offer

• 28 days of holidays including 8 bank holidays
• Uniforms and meals on duty
• Complimentary and discounted accommodation in our sister properties
• And so much more....

• Previous experience Front Office from a luxury 4/5* hotel
• Strong interpersonal & communication skills
• Exceptional customer care skills
• Great team worker

Legal Requirements

• In line with present UK working requirements all Aspirants are required to provide proof of eligibility to work within the UK.