Receptionist

Fowey Harbour Hotel; Fowey; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury hotel brand located in Fowey is seeking an experienced Hotel Receptionist. The position requires a minimum of one year in hotel reception, a friendly demeanor, and a passion for service excellence. You will assist guests with check-in/check-out while managing reservations. Full training is provided, making this an excellent opportunity for those looking to grow within the hospitality industry. Competitive salary, discounts, and career progression paths available.

Benefits

Excellent progression opportunities

Competitive salary

Unique on-the-job training

Discounts on hotel stays and food

Employee Assistance Program

Meals included while on duty

Qualifications

• Minimum of one year’s Hotel Reception experience is required.
• Solid knowledge of hotel reservations systems is a distinct advantage.

Responsibilities

• Join the reception team to provide excellent customer service at the hotel.
• Assist guests with check-in/check-out and manage reservations.
• Handle any guest inquiries and ensure a positive experience.

Skills

Friendly and outgoing personality

Passion for service excellence

Knowledge of hotel reservations systems (OPERA, Reslynx)

Job description

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role…

We have a superb opportunity for a Hotel Receptionist to join the team. You will need a minimum of one year’s Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence. Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given.

What’s in it for you…

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team.

• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty

Other details

This role is three/four shifts per week and includes evenings and weekends.

If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!

Compensation

To be discussed