Receptionist

2i Recruit Ltd; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency in the United Kingdom is hiring a receptionist who excels in communication and client care. The role involves handling high-volume calls and maintaining confidentiality. Candidates should have strong IT skills and previous administrative experience. The successful applicant will support the team, manage appointments, and ensure excellent service to clients. Benefits include private healthcare and a competitive pension scheme. If contacted, please be prepared for further discussions.

Benefits

Private healthcare

Bonus scheme

Competitive pension scheme

Qualifications

• Previous experience within administration.
• Ability to provide strong administrative support.
• Exceptional phone etiquette.

Responsibilities

• Answer all inquiries and client queries politely.
• Ensure detailed messages reach the relevant individual promptly.
• Maintain company diary and schedule appointments.
• Provide excellent client care and service.

Skills

Communication skills

Strong IT skills

Telephone manner

Job description

Are you someone that loves working with people? Do you have an empathetic approach towards people and are you happy to chat to them? Our client is looking for a receptionist who has excellent communication skills and who can join their established team. You will be taking high-volume inbound calls from people and booking them in for consultations. You will need to maintain confidentiality at all times and provide and excellent service.

Company Benefits:

• Private healthcare
• Bonus scheme
• Competitive pension scheme

Key Responsibilities:

• Answer all enquiries and client queries coming into the business in a polite and courteous manner.
• Ensure detailed messages are passed to the relevant individual as soon as possible and that appointments are added to the diary in line with company policies.
• Update the team with details of new enquiries.
• Maintain company diary.
• Provide an excellent level of client care in all comms with new and existing clients.
• Ensure all individuals including guests adhere to H&S requirements.

Experience and Skills Requirements:

• Previous experience within administration
• Strong IT skills and ability to work between different systems
• Ability to provide strong administrative support
• Exceptional telephone manner

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.