Receptionist

Willmott Dixon Group; East Midlands; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading construction company is seeking a full-time Receptionist for their Nottingham office. This role requires strong customer service skills, proficiency in Microsoft Office, and the ability to manage a busy reception. Responsibilities include providing a welcoming atmosphere for visitors, handling calls, and managing meeting room bookings. The company offers a competitive benefits package and promotes an inclusive working environment. If you have a proactive attitude and are looking to thrive in a professional setting, this opportunity could be for you.

Benefits

Enhanced pension scheme

Discounted medical insurance

Life assurance

Incentive bonus

Qualifications

• Confident communicator with strong customer service focus.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Ability to manage time effectively and meet deadlines.

Responsibilities

• Provide a professional, welcoming first point of contact for staff & visitors.
• Answer and direct calls promptly, taking accurate messages.
• Manage meeting room bookings and prepare rooms for events.

Skills

Confident communicator with strong customer service focus

Proficient in Microsoft Office

Ability to manage time effectively

Positive, professional, and proactive approach

Education

NVQ Level 3 or equivalent qualification

Job description

Receptionist

Willmott Dixon are looking for a Receptionist to join our Nottingham office. This is a full‑time permanent role, which requires an office presence 5 days per week, Monday to Friday.

As the first point of contact for visitors, clients and colleagues, you will play a key role in creating a warm, professional and well‑organised front‑of‑house experience. You'll bring strong communication skills, confidence in managing a busy reception environment, and a proactive, "can‑do" attitude. Working collaboratively with the wider administrative team, you will help ensure the smooth running of daily operations while upholding the high standards and values that define our organisation.

Key responsibilities

Front of House & Customer Service

• Provide a professional, welcoming first point of contact for staff & visitors.
• Answer and direct calls promptly, taking accurate messages where required.
• Ensure meeting room booking system is managed effectively.
• Prepare meeting rooms (catering, AV, layout) and ensure spaces are reset and maintained.

Office Management

• Contract and facilities coordination.
• Maintain office equipment and maintain appropriate stock levels (stationery, supplies, etc.).
• Carry out daily walk‑throughs to ensure tidy, safe and professional office standards.
• Act as Health & Safety Champion, identifying and resolving hazards as needed.

Team & Project Support

• Provide holiday and absence cover for wider administrative colleagues.
• Assist with planning and delivery of one‑off and recurring events/projects.
• Contribute to the delivery of sustainability and social value commitments.

Please note: Shortlisted applicants will be invited to attend an interview in our Nottingham office week commencing 8th December 2025.

Essential and Desirable Criteria

Essential skills

• Confident communicator with strong customer service focus.
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Ability to manage time effectively and meet deadlines.
• Positive, professional, and proactive approach to customer and colleague interaction.

Desirable skills

• NVQ Level 3 or equivalent qualification.
• Experience working in a reception or administrative support environment.
• Experience using SharePoint or similar document platforms.

Additional Information

We reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, discounted medical insurance, life assurance, and incentive bonus.

At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in.

We are a proud member of the Disability Confident Scheme.

About Us

With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive.

Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025.

Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.