Receptionist

Bupa Global; Dartford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading health provider in Dartford is looking for a Receptionist to manage visitor enquiries and support staff. The ideal candidate will have prior experience, excellent customer service skills, and a friendly approach. This permanent position offers a salary of £13.50 per hour and includes various employee benefits such as healthcare support and a pension plan.

Benefits

24/7 health support

Annual healthcare allowance

Early wage access

28 days holiday

Sick pay scheme

Free meals on shifts

Interest-free travel loans

Pension plans

Parental leave schemes

Discounts at gyms

Qualifications

• Previous experience as a Receptionist.
• Commitment to excellent customer service.
• Ability to handle a varied workload.

Responsibilities

• Acting as the first point of contact for all visitors.
• Managing new enquiries and providing support.
• Conducting show-arounds within the care home.

Skills

Excellent customer service

Friendly and approachable

Well-organized

Ability to build strong relationships

Caring attitude

Job description

Overview

Job Description - Receptionist (EGL00HV)

Location: Eglantine Lane, Dartford, Kent DA4 9JL

Salary: £13.50 per hour

Contract: Permanent, Monday - Friday

Bupa: We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

Responsibilities

• Acting as the first point of contact for all visitors to the home
• Taking responsibility for managing new enquiries
• Providing advice and support face to face and over the phone
• Conducting show-arounds within the care home
• Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
• Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

Qualifications and Skills

You should have previous experience as a Receptionist with a commitment to excellent customer service. You should be friendly, approachable and well-organised, capable of building strong relationships with residents, their families and internal teams. You should be dedicated and efficient, able to handle a varied workload, with a caring attitude that underpins everything you do to make a real difference to people’s lives.

Benefits

• My Healthcare: 24/7 support, advice and treatment including remote GP appointments, physiotherapy and mental health support
• Annual allowance to redeem against a menu of Bupa healthcare products (~£350 value)
• Wagestream: early access to up to 40% of your earned wages
• 28 days holiday
• Sick pay scheme in addition to statutory sick pay
• Long service rewards (ecards, extra holidays and money)
• Free meal on every shift
• Interest-free annual travel loan for public transport season tickets
• Bupa pension plans
• Parental leave schemes for adoption, birth parents and co-parents
• Menopause Plan for support and resources
• Discounts at gyms and fitness facilities across the UK

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”; we champion diversity and understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role and will provide reasonable adjustments as part of the recruitment process.

Note: This role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.