Receptionist

Portico; City of Edinburgh; On-site; GBP 21,000; Part time

Job summary

A welcoming reception provider in Edinburgh is seeking a part-time Receptionist (FOH Host) to join their new team. This role is ideal for a customer service professional who enjoys engaging with people. Responsibilities include managing first impressions, assisting with meetings and events, and handling administrative tasks. The successful candidate will have proven experience in a similar role, excellent communication skills, and proficiency in IT systems. The position offers a competitive salary and excellent benefits.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Proven experience as a front of house or receptionist in a corporate environment.
• Ability to manage multiple tasks effectively.
• Friendly, professional demeanor.

Responsibilities

• Set the tone and establish excellent first impressions for staff and visitors.
• Assist with meetings, events, and bookings.
• Handle incoming calls and perform administrative tasks.

Skills

Excellent communication skills

Strong organisational skills

Proficiency in IT systems and Microsoft Office

Teamwork

Adaptability

Courteousness

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

We are currently recruiting for a part time Receptionist (FOH Host) to join our brand-new welcome team based with an accounting and consulting firm in Edinburgh.

The Front of House Host sets the tone and establishes excellent first impressions with a big smile and friendly greeting for all staff and visitors. They are proud ambassadors, representing the firm as the first point of contact for anyone entering the building and cultivating excellent working relationships with people at all levels of the business. This exciting role is perfect for a customer service professional who loves to be in constant contact with people.

Being comfortable to manage multiple tasks will be an important skill for the successful candidate. As alongside their meet and greet duties, they will assist with meetings and events, the booking of rooms, handling incoming telephone calls, remaining security focused, and carrying out administrative tasks, balancing all duties in perfect harmony.

The FOH Host will also receive ad-hoc questions and queries, effortlessly taking ownership of issues through to resolution, and are seen as the go‑to people in the building.

Hours: 32 hours per week, shifts from 9am-5:30pm, from Mon‑Thurs

Salary: £20,317 per annum

This is a stand‑alone reception role. So, the successful candidate must be comfortable to be the sole Portico team member on site, whilst being a part of a larger team within the portfolio.

Qualifications

The ideal candidate will have excellent communication skills through all mediums, and will be friendly, professional, adaptable and courteous. They will have strong organisational skills and be fully proficient in IT systems and Microsoft Office products.

Teamwork is also important, as well as the ability to work alone.

The successful candidate must have proven experience within a front of house or receptionist role, preferably within a corporate environment.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.