Receptionist

British Garden Centres; Alford; On-site; GBP 10,000 - 40,000; Part time

Job summary

A holiday park operator in Alford is seeking a friendly and organised Receptionist for a part-time role. You will manage guest check-ins, provide information about local attractions, and ensure exceptional service. Ideal candidates will have strong communication skills and the ability to multitask effectively in a busy environment. Staff discounts and a supportive work setting are offered.

Benefits

Staff discounts at Woodthorpe Leisure Park

Friendly working environment

Qualifications

• Proactive and highly motivated with a friendly demeanor.
• Flexible approach to working hours, including weekends.

Responsibilities

• Be the first point of contact for guests, ensuring a warm welcome.
• Manage bookings and enquiries via phone, email, and in person.
• Address guest queries and resolve issues promptly.

Skills

Excellent communication and customer service skills

Good organisational skills and attention to detail

Ability to multitask in a busy environment

Basic IT skills

Job description

Overview

Receptionist – Part Time (20 hours per week, including weekends). We’re looking for a friendly and organised Holiday Park Receptionist to join our team on a permanent basis.

This is a hands-on role. You will need to be proactive, highly motivated, organised and have good communication skills. You will be working as part of a team in a fast-paced environment. Full training will be provided where necessary.

Responsibilities

• Be the first point of contact for guests, ensuring a warm welcome and exceptional service throughout their stay.
• Handle guest check-ins and check-outs efficiently.
• Manage bookings and enquiries via phone, email, and in person.
• Provide information about the park’s facilities and local attractions.
• Assist with administrative tasks and maintain accurate records.
• Handle payments and process transactions.
• Address guest queries and resolve issues promptly.
• Oversee the on-site shop, including serving customers and restocking shelves.

What We’re Looking For

• Excellent communication and customer service skills.
• A professional and welcoming manner.
• Good organisational skills and attention to detail.
• Ability to multitask in a busy environment.
• Basic IT skills.
• Flexible approach to working hours, including weekends (mainly Sundays) and weekdays.
• Ability to manage stock and keep the shop well-presented.

What We Offer

• A friendly and supportive working environment.
• Opportunity to work in a beautiful holiday park setting.
• Staff discounts at Woodthorpe Leisure Park, Woodys Restaurant and Bar and British Garden Centres.

To Apply

Please send your CV

Amy Hennessy – Marketing and Operations Manager

Woodthorpe Leisure Park Ltd
[e-mail]

Applications close – Friday 3rd October 2025