Reception Team Leader - Patient Care & Operations

Woodhouse Hill Surgery; Huddersfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local healthcare practice in Huddersfield is seeking a Reception Team Leader to manage the reception team and ensure smooth operations. The ideal candidate will have at least 3 years of experience as a GP practice receptionist and 2 years in a leadership role. Responsibilities include supervising staff, handling patient enquiries, and providing administrative support. We encourage candidates who are committed to high-quality patient care and are adaptable to a warm and collaborative working environment. Join us to make a meaningful difference within a close-knit practice.

Qualifications

• Minimum 3 years experience as a GP practice receptionist essential.
• Minimum 2 years leadership experience in a GP practice essential.
• Willingness to undergo a DBS check.

Responsibilities

• Supervise and support the reception team, ensuring high standards.
• Manage telephone calls, general enquiries, appointment bookings.
• Provide administrative support to clinicians and managers.

Skills

Strong multitasking abilities

Excellent written and verbal English

Proficiency with SystmOne medical system

Understanding and adherence to strict confidentiality

Job description

A local healthcare practice in Huddersfield is seeking a Reception Team Leader to manage the reception team and ensure smooth operations. The ideal candidate will have at least 3 years of experience as a GP practice receptionist and 2 years in a leadership role. Responsibilities include supervising staff, handling patient enquiries, and providing administrative support. We encourage candidates who are committed to high-quality patient care and are adaptable to a warm and collaborative working environment. Join us to make a meaningful difference within a close-knit practice.