Reception Manager - Prestigious Hospitality Group

COREcruitment; City Of London; On-site; GBP 55,000 - 60,000; Full time

Job summary

A prestigious hospitality group in London is seeking a passionate Reception Manager to lead their reception team. The ideal candidate will have proven experience in a high-volume dining environment and possess excellent leadership and communication skills. Responsibilities include managing the guest experience, training staff, and maintaining service standards. This role offers a competitive salary between £55,000 and £60,000.

Qualifications

• Proven experience as a Reception Manager or similar in a high-volume, premium dining environment.
• Natural host with a warm and personable demeanor.
• Ability to manage large teams and motivate individuals.

Responsibilities

• Lead the reception team and oversee day-to-day operations.
• Greet guests and resolve issues during their visit.
• Recruit, train, and develop the reception team.

Skills

Guest interaction

Hands-on leadership

Strong communication

Organizational skills

Team motivation

Tools

OpenTable

SevenRooms

TripleSeat

Job description

Reception Manager – Prestigious Hospitality Group (London £55,000 - £60,000)

We’re looking for a Reception Manager who lives and breathes guest interaction. This isn’t just about running a desk, it’s about managing front-of-house operations, ensuring a seamless guest experience, and acting as the ambassador for the business – people will remember you and your team. You’ll be visible, hands‑on, and the face of hospitality for every guest who walks through the door.

Key Responsibilities

• Lead the reception team with energy and confidence, ensuring smooth day‑to‑day operations.
• Be on the floor – greeting guests, touching tables, and resolving issues in the moment.
• Recruit, train, and develop a motivated reception team.
• Maintain high standards of service, communication, and the overall guest journey.
• Manage reservations, seating and guest flow with precision and care.
• Champion innovation and constantly seek ways to enhance the guest experience.

The Ideal Candidate

• A natural host – warm, personable, and always guest‑first.
• Proven experience as a Reception Manager (or similar) in a high‑volume, premium dining environment.
• Hands‑on leadership style – present on the floor, not hidden in the office.
• Strong communicator with excellent organisational skills.
• Skilled in managing large teams and motivating individuals.
• Super user of OpenTable, SevenRooms, or TripleSeat.
• Ambitious and excited to grow with a leading hospitality group.

Apply now: [e-mail]