Reception & Administrator Assistant

Kent PLC; Dartford; On-site; GBP 20,000 - 24,000; Full time

Job summary

A health care organization in Dartford is seeking an Administrator to join their Community Mental Health Team. The role involves providing comprehensive administrative support to various professionals, including typing, minuting meetings, and managing clinic appointments. Candidates should ideally have GCSEs in Maths and English and prior administrative experience. This role offers a high cost area allowance based on salary. Join a dedicated team making a difference in mental health care.

Benefits

High Cost Area allowance

Supportive team environment

Training provided for systems and processes

Qualifications

• Ideally educated to GCSE standard with A–C in Maths and English.
• Previous administrative experience, including minute-taking.
• Knowledge of MS Office applications is essential.

Responsibilities

• Provide comprehensive administrative support to the team.
• Typing letters and reports via BigHand or copy typing.
• Minute meetings and manage the admin mailbox.

Skills

MS Office applications

Typing skills

Telephone manner

Education

GCSE standard (A–C in Maths and English)

Tools

RiO patient record system

BigHand (audio typing)

Job description

Overview

An exciting opportunity has arisen for an Administrator to join the CQC-rated 'Good' Community Mental Health Team at Arndale House in Dartford.

Responsibilities

• Provide comprehensive administrative support to team members, including Psychiatry, Psychology and Nursing professionals.
• Typing letters and reports via BigHand (audio) and/or copy typing.
• Minuting meetings.
• Using the patient record system RiO (training provided).
• Taking phone calls and managing the admin mailbox.
• Booking and supporting clinic appointments.
• Some analytical work in supporting the team to achieve KPIs and Trust targets.
• Ordering of stationery and other items via SBS (training provided).
• Contact with patients, carers, relatives and other external stakeholders.

Requirements

• Ideally educated to GCSE standard, with A–C in Maths and English (or equivalent).
• Knowledge of MS Office applications (Word, Outlook, Excel, PowerPoint).
• Previous administrative experience, including minute-taking, with excellent typing skills and telephone manner.

Additional information

High Cost Area (HCA) allowance applies for this post in Dartford, Gravesham or Swanley: 5% of basic salary, subject to a minimum payment of £1,258 and a maximum of £2,121 per month (annual amount divided into 12 equal payments).

About us

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. We support adults with a wide range of mental health needs, covering the whole county and both hospital and community settings. We care for over 2,000 people in our hospitals and 54,000 in the community each year. Our vision is to help communities not just live with mental illness, but live well. Our values are caring, inclusive, curious and confident. Join us if you share our passion for better mental health care and want to be part of a team that's doing well together.