RDP Operative

NHS; Dudley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent healthcare trust in Dudley is seeking a Distribution Operative to manage the delivery and collection of goods within the Trust. The role involves manual handling, good communication skills, and a strong commitment to safety protocols. The ideal candidate should have GCSE qualifications in English and Maths, experience in a distribution environment, and a proactive attitude. The Trust emphasizes a balanced and inclusive workplace, offering flexible working conditions to support staff well-being.

Benefits

Flexible working options

Commitment to employee wellbeing

Qualifications

• Good verbal communication skills and ability to explain tasks.
• Ability to work unsupervised and as part of a team.
• Experience in a Stores/Distribution Environment.

Responsibilities

• Deliver goods throughout Trust using roll cages.
• Ensure proof of delivery paperwork is completed.
• Liaise with suppliers regarding deliveries.

Skills

Team working

Good communication skills

Attention to detail

Physical stamina

Education

GCSE English C or above

GCSE Maths C or above

E.C.D.L. or equivalent IT qualification

Job description

To undertake all operational work associated with the successful distribution of goods received through the Receipts and Distribution Point in accordance with the Procurement Department's procedures and policies and the Trust's Procurement Strategy. In carrying out these tasks operatives must regularly work unsupervised to deliver an optimum level of service to user departments.

Interview date is 19.01.26. Please note there is no alternate date for interview, if you apply please ensure that you are able to attend this date.

Main duties of the job

To deliver & collect goods throughout the Trust, primarily using roll cages to support transit. This may include the use of trolleys, pallet trucks and mechanical aids.

This is a very manual job role requiring cage movement, lifting, moving and handling heavy loads, adhering to H & S requirements.

The ability to sort goods in an organised manner for onward delivery.

Good administration skills to ensure all essential records are stored for audit purposes including required proof of delivery paperwork that is fully completed and signed. These can manual or digital records.

Collection of empty cages from around the site.

Have strong team working skills to assist colleagues as necessary to support capacity.

Good communications skills with differing contacts e.g. delivery drivers, Trust personnel etc. to aid resolving queries.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Job responsibilities

1. Deliver goods throughout Trust, primarily using roll cages to support transit

2. Ensure that empty roll cages are brought back appropriately, folded and stored on the loading bay meeting H & S requirements

3. Support delivery of items to off-site areas as required, working with Transport

4. Ensure that proof of delivery paperwork is completed in its entirety and signed

5. Collecting empty roll cages from the main hospital street and all corridors in order to maintain clear corridor pathways

6. Collection of returns from departments as required

7. Support the putting away of stock only as directed by Materials Management operatives to support capacity

8. Cover warehouse desk on occasion in a limited capacity to support breaks

9. Liaise with suppliers and couriers as required regarding deliveries and issues

10. Liaise with Trust colleagues to resolve issues raised with deliveries or redirect other queries as appropriate

11. Reporting any issues with stock or shortages to departments as required

12. To action all associated documentation, carry out clerical work and maintain all essential records as directed.

13. Operate mechanical handling aids and equipment, reporting any defects or deficiencies promptly.

14. Work in a tidy manner, keeping all working areas clean and tidy, including the loading bay.

15. As directed carry out stock-taking duties, reporting any discrepancies and assisting with subsequent investigation.

16. Assist in maintaining high standards of security within the Receipts and Distribution Point both in terms of staff and goods.

17. To distribute stock and non-stock items around Trust sites, using both manual and electrically powered handling equipment.

18. Participate in all mandatory and other appropriate training sessions arranged.

19. Perform help desk duties and handle relevant enquiries.

20. Operate within the Chartered Institute of Purchasing and Supply Professional Code of Ethics.

21. To put away all stocks of Enteral feeds, Renal / CAPD, Diabetes, including stock rotation, pick & pack & deliver orders received from local stock.

22. Access Trust systems including Email and computer drives to access and retrieve applicable communications / documents required for action

23. Provide cover for PPE Operative role as required

Person Specification

Qualifications & Education

• GCSE English C or above
• GCSE Maths C or above
• E.C.D.L. or GCSE pass : ICT or equivalent IT qualification

Knowledge and Training

• Stock Management / Rotation
• Use of a Materials Requirement Planning (MRP) system
• Interested in the NHS / Working in the Service Sector / To work in a non-profit making organisation to help improve patient care

Experience

• Work in a Stores / Distribution Environment
• Customer Service
• Stock Control
• Working in a Health Care setting
• Work in a Procurement / Purchasing capacity

Communication & Relationship Skills

• Good Verbal communication skills and ability to explain things to other members of the team
• Ability to be courteous and responsive
• Be flexible in approach to work role
• Be pro-active in helping others in the team
• Personable, honest, patient and yet assertive

Analytical & Judgement Skills

• Aptitude for self-motivation
• Ability to work unsupervised
• Be Thorough and Conscientious
• Ability to use own Initiative

Planning & Organisational Skills

• Punctual

Physical Skills

Equality, Diversity, Inclusion and Trust Values

• Able to provide safe, caring, and effective services
• Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
• Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.