Rapid Personalised Care Service - Healthcare Assistant

Rennie Grove Peace Hospice Care; Tring; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospice care charity in Hertfordshire is seeking a Healthcare Assistant for their Rapid Personalised Care Service. The role involves delivering compassionate end-of-life care at patients' homes. Candidates must have excellent communication skills, experience in care settings, and a caring, empathetic approach. A driving license is essential. The position provides the opportunity to work collaboratively with healthcare professionals in a supportive environment.

Benefits

Supportive work environment

Continuous professional development

Qualifications

• Proven experience working effectively in a team.
• Ability to communicate clearly and effectively in English, verbal and written.
• Willingness to complete level 2 in Medicine Giving.

Responsibilities

• Deliver agreed personalised care and support to patients at end of life.
• Maintain high standards of personal care and support under guidance.
• Observe and report changes in patients' symptoms and conditions.

Skills

Teamwork

Communication skills

Emotional resilience

Initiative

Caring and empathetic approach

Interpersonal skills

Flexibility

Prioritization

Education

Care certificate/NVQ Level 2 or equivalent

Basic Food Hygiene Certificate

Job description

Rapid Personalised Care Service - Healthcare Assistant

• Location: In the Community within the Rennie Grove Peace Locality - Hertfordshire Area (Tring, Harpenden, St Albans, Watford and surrounding areas)
• Closing date: 16 January 2026 at 12 noon
• Interview date:27 January 2026

Rapid Personalised Care Service is in place to provide end of life care to patients in their own homes in the final weeks of life.

• Deliver agreed personalised care and support patients, families and carers at home for those identified as requiring care and support at end of life.
• Competently work alone, as required, with patients and their families in the home environment and with remote support and guidance from the RPCS Management.
• Work collaboratively with hospice and community partners.
• Promote the Rennie Grove Peace philosophy within the local community.
• Work within the RPCS competency framework
• Car and driving licence essential.

Main duties of the job

Demonstrate and maintain consistently high standards of individualised personal care and support under guidance of the RPCS Management.

Work alongside the patients families and/or health care professionals, maintaining an approach thatincorporates physical, psychological, social and spiritual aspects of care in accordance with the RennieGrove Peace philosophy.

Observe and report changes in the patients symptoms, conditions and circumstances to the RPCS Management and notify other healthcare professionals as necessary.

Work in accordance with the patients agreed care plan.

Please see the attached Job Description for full details.

About us

At Rennie Grove Peace Hospice Care, our unique care provides a lifeline of compassion and support to patients, carers, and families facing progressive life-limiting illness.

We provide palliative and end of life care support, including bereavement services, within Buckinghamshire and Hertfordshire and our patient services are available to adults, as well as patients transitioning into adult services (16 to 25 years.)

Bereavement support is offered for all ages to families of patients and those around them, as well as throughout the community, in schools and workplaces.We are proud to offer care in the place that best suits the individuals needs, whether thats at home, in a care home, in a short stay in our inpatient unit, out in the community, or in our purpose-built Living Well Centre facilities.

As a hospice care charity, we have offered this support, free of charge, for over 40 years.Our staff team of 340+ includes a wide range of patient-facing disciplines plus operational support based in Watford, Tring, St Albans, Chalfont St Giles and Berkhamsted. The Charity is now one of the larger UK hospice charities, reaching a GP population of 797,037 of whom 75% live in Hertfordshire and 25% in Buckinghamshire.

Job responsibilities

Demonstrateand maintain consistently high standards of individual personal care andsupport under guidance of the RPCS Management.

Work alongside the patients families and orhealth care professionals, maintaining an approach that

incorporatesphysical, psychological, social and spiritual aspects of care in accordancewith the RennieGrovePeace philosophy.

Observe and report in the patientssymptoms, conditions and circumstances to the RPCS.

Managementand notify other healthcare professionals as necessary.

Work in accordance with the patients agreedcare plan.

Responsiblefor identifying and acting on any risk of safeguarding to patients and theirfamilies inaccordancewith the Rennie Grove Peace policies.

Keepaccurate and legible records in accordance with legislative requirements andRennie Grove Peacepracticeand procedure.

Assist with the patients washing, bathing,showering, pressure area care and oral care.

Assistwith dressing and undressing the patient as required.

Assist with the patients nutritionalrequirements including preparation of light meals and drinks accordingto dietary requirements and choice.

Understandand comply with all Rennie Grove Peace policies and procedures.

Maintainrequired organisational standards for all mandatory training.

Keepup to date with current legislation and any further professional training,relevant to role.

Demonstrateongoing personal and professional development in accordance with annualIndividual Progress Review (IPR) system.

Ensure that information (in any form) relatingto patients, staff, volunteers, customers and supporters is protected andtreated confidentially at all times and complies with current data protectionlaws.

Please see the Job Description for full details.

Person Specification

Qualifications

• Proven experience working effectively in a team
• Excellent written and verbal communication skills
• Ability to communicate clearly and effectively in English, verbal and written
• Ability to work effectively in an emotionally demanding environment
• Drive and enthusiasm
• Ability to work autonomously and as an effective member of the team, using initiative
• Willingness to complete level 2 in Medicine Giving
• Caring and empathetic approach
• Excellent interpersonal skills
• Flexible and adaptable to a variety of tasks
• Ability to prioritise effectively and work under pressure
• Commitment to the Rennie Grove Peace Hospice Care purpose
• Able to maintain confidentiality
• Care certificate/NVQ Level 2 or equivalent
• Basic Food Hygiene Certificate
• Experience of working within the care setting
• Experience of working within a community setting
• Knowledge of and experience in care at the end of life and after death Relevant experience in assisting patients with their personal hygiene.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.