Radiotherapy Treatment Co-ordinator (XR02)
Theradiotherapy department delivers treatment care packages to approximately 6,500 patients per year. Forming part of a team of coordinators, you will have a clear understanding of the whole radiotherapy process. You will be responsible for supporting the delivery of radiotherapy via a combination of clerical and patient support duties.
Expected Shortlisting Date
20/01/2026
Planned Interview Date
30/01/2026
Main duties of the job
Support the planning and delivery of radiotherapy treatment by ensuring the administrative functions (transport, accessing notes & images, liaising with patients regarding appointments etc.) are completed.
The role also involves direct support of patients through the radiotherapy process (assisting with dressing/undressing, aiding patients to the toilet, general patient care etc.).
About us
Theradiotherapy department based in Bexley wing at St James's Hospital in Leeds delivers highly specialised treatment care packages to approximately 7,500 patients with cancer per year from across the West Yorkshire region. To support this we have a workforce of over 170 staff within the radiotherapy service.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Job responsibilities
Support the planning and delivery of radiotherapy treatment by ensuring the administrative functions (transport, accessing notes & images, liaising with patients regarding appointments etc.) are completed.
The role also involves direct support of patients through the radiotherapy process (assisting with dressing/undressing, aiding patients to the toilet, general patient care etc.).
JOB DIMENSIONS
Theradiotherapy department delivers treatment care packages to approximately 6,500 patients per year. Forming part of a team of coordinators, you will have a clear understanding of the whole radiotherapy process. You will be responsible for supporting the delivery of radiotherapy via a combination of clerical and patient support duties.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
- Level 2 qualification or equivalent in relevant health care related subject
- Grade D GCSE English + Maths or Level 2 Functional Skills equivalent
- Completion of Care Certificate. Otherwise will be mandatory training requirement during first 3 months of employment
- Basic computer skills
- Experience of working with people
- Good organizational ability
- Excellent interpersonal and communication skills
- Able to work as part of a team
- Open to learning and willing to undertake training as required
- Flexible approach
- Self‑motivated and able to work independently
- Working in large organisations
- Experience of working with people in healthcare setting
- Experience of computerized appointment booking systems
- ECDL
PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY
- Ensure the clinical areas are well stocked, clean and tidy. Monitor and replace items when required.
- Ensure clean linen/gowns are available and dispose of dirty laundry appropriately.
- Ordering and checking stock for the radiotherapy department, liaising with the head of department to ensure budget overview is maintained. Unpacking order and distributing stock to the appropriate areas.
- Act as a Radiotherapy unit receptionist using computerised patient administration system.
- Organise and coordinate patient appointment scheduling for the day‑to‑day running of the treatment units.
- Retrieve and deliver notes for clinics as required.
- Collect notes and treatment cards for patients on completion of treatment.
- Carrying out additional duties as requested by the Head of Radiotherapy or management team, commensurate with the grade of the post.
- Make and amend patient appointments for outpatients within the radiotherapy department (i.e. treatment planning clinics etc.).
- Book / amend patient transport as required.
- Liaise and arrange appointments for support services e.g. physiotherapist, nurses.
- Answering telephones, taking, conveying and dealing with messages. Bleeping hospital personnel as requested.
- General clerical duties as required by radiographers and other healthcare professionals.
- Ensure that patient notes are tracked correctly using the hospital’s computerised system.
- Liaise with Booking office, clinicians, nurses, planning department and any other areas as required.
- Undertake data collection for audit/research purpose as required.
- General clerical tasks e.g. photocopying, filing etc.
- Patient Care Duties
- Greet patients on their arrival, book them into the appropriate area and direct them as required.
- Communicate with cancer patients regarding their appointments and general care.
- Assist in the dressing/undressing of patients where required.
- Where necessary attend to patients' personal needs (e.g. assisting with toilet).
- Organise refreshments for patients.
- Liaise with staff groups to facilitate the continuous care of the patient.
- Provide a source of support and information for cancer patients undergoing radiotherapy.
- Following training, deliver information regarding the radiotherapy process to patients.
- Support distressed patients and families/carers when required.
- Able to identify when patients/carers need referral for specialist services/support and make the appropriate referral as necessary. Communicate that a referral has been made to the appropriate professionals in the team.
Person Specification
Skills & behaviours
- Good organizational ability
- Excellent interpersonal and communication skills
- Able to work as part of a team
- Open to learning and willing to undertake training as required
- Flexible approach
- Self‑motivated and able to work independently
- Word Processing / use PC
- Relevant Clinical experience
Qualifications
- Level 2 qualification or equivalent in relevant health care related subject
- Grade D GCSE English + Maths or Level 2 Functional Skills equivalent
- Completion of Care Certificate. Otherwise will be mandatory training requirement during first 3 months of employment
Experience
- Basic computer skills
- Experience of working with people
- Working in large organisations
- Experience of working with people in healthcare setting
- Experience of computerized appointment booking systems
- ECDL
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.