Radiology Support Worker

NHS; Gateshead; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A prominent healthcare organization in Gateshead is seeking a Radiology Support Worker. The successful candidate will support a range of imaging services including CT, MRI, and Ultrasound while ensuring high-quality patient care. Key responsibilities include assisting with clinical procedures, maintaining workflow, and supporting patient journeys. Applicants should possess strong communication skills, compassion, and an NVQ 2 Care Certificate. Flexible working hours are required.

Benefits

Health and wellbeing initiatives

Staff support networks

Qualifications

• Ability to support patients during their diagnostic journey.
• Experience of working face-to-face with the general public.
• Flexibility to work shifts including weekends and bank holidays.

Responsibilities

• Support patients through their diagnostic journeys.
• Assist with clinical procedures across imaging services.
• Maintain safe workflow by preparing examination rooms.

Skills

Organised

Strong communication skills

Compassionate

Teamwork

Attention to detail

Education

O Level/GCSE standard in English and Maths

NVQ 2 Care Certificate

Job description

Are you passionate about delivering exceptional patient care and looking to take the next step in your healthcare career? We are seeking enthusiastic and self‑motivated individuals to join our vibrant Radiology team, rotating between the Queen Elizabeth Hospital in Gateshead and our satellite sites including Blaydon Primary Care Centre and our new state‑of‑the‑art Community Diagnostic Centre at the Metrocentre.

As a valued member of our team, you will support a wide range of imaging services including CT, MRI, Fluoroscopy, Interventional Radiology, Ultrasound and General X‑ray. You will play a key role in patient care – assisting with sterile procedures, preparing and chaperoning patients – and work alongside Consultant Radiologists, Radiographers and Nursing staff.

We’re looking for someone who is:

• Organised, with strong communication skills
• Able to work effectively as part of a multidisciplinary team
• Compassionate and patient‑focused, delivering safe and respectful care
• Resilient, and able to manage emotional and demanding situations
• Confident with basic administrative and computer tasks, maintaining accurate records and attention to detail

If you thrive in a fast‑paced clinical environment, are committed to high‑quality patient care and want to be part of an innovative and expanding diagnostic service, we’d love to hear from you.

Main duties of the job

As a Radiology Support Worker, you will play a vital role in delivering high‑quality, patient‑centred care across a range of imaging services. You will be part of a friendly and skilled multidisciplinary team, working with Radiographers, Radiologists, Nurses and Administrative colleagues. You will support a 7‑day service with a flexible and adaptable approach, assisting in areas of the department as directed by senior staff, ensuring smooth workflow and a positive patient experience.

Key responsibilities include:

• Supporting patients through their diagnostic journey, including preparing them for examinations, providing aftercare (e.g. IV cannula removal) and acting as a chaperone.
• Assisting with clinical procedures across CT, MRI, Ultrasound, X‑ray, Fluoroscopy and Interventional Radiology.
• Maintaining safe and efficient workflow by preparing examination rooms and escalating any issues to senior staff.
• Carrying out routine tasks such as basic observations (under supervision), stock replenishment, cleaning, equipment checks and documentation.
• Supporting effective communication within the multidisciplinary team and demonstrating tasks to new colleagues.

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values are the ‘golden thread’ which runs through everything we do – they are the core of who we are. Our five values can be easily remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D‑Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our ‘Balance’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

Person Specification

Qualifications

• Educated to ‘o’ Level/GCSE standard in English and Maths.
• NVQ 2 Care Certificate.

Experience

• Experience of working in a team.
• Ability to support others.
• Experience of working face‑to‑face with the general public in a very busy environment.
• Previous experience in an NHS hospital.
• Previous experience in a radiology department.

Special Requirements

• Flexibility to work shifts including weekends and bank holidays.
• Ability to travel to other sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.