Radiology IT Technician – Digital & On-Call Support

NHS; Stevenage; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading healthcare provider is seeking a Radiology IT Technician to deliver expert support and administration for IT systems. The successful candidate will provide 2nd line support, effectively train users, and ensure timely escalation of IT issues. This role requires experience with clinical IT systems and the ability to communicate complex information clearly. A commitment to the core values of inclusion, respect, and improvement is essential.

Benefits

Flexible working patterns

Supportive work environment

Commitment to professional development

Qualifications

• Experience using multiple computer systems and software applications.
• Knowledge of clinical systems like PAS, EPR, RIS, PACS.

Responsibilities

• Provide 2nd line support using advanced skills for clinical IT systems.
• Document all support communications accurately and manage service level agreements.
• Provide advice and training to users in desktop and clinical software.

Skills

Communication of complex information

Organisational skills

Motivational skills

Training end users

Education

Diploma/GCSE level or equivalent

Tools

Windows 10

Microsoft Office 365

RIS/PACS systems

Job description

A leading healthcare provider is seeking a Radiology IT Technician to deliver expert support and administration for IT systems. The successful candidate will provide 2nd line support, effectively train users, and ensure timely escalation of IT issues. This role requires experience with clinical IT systems and the ability to communicate complex information clearly. A commitment to the core values of inclusion, respect, and improvement is essential.