Quality Support Practitioner

AWE; Reading; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading technical organization in the UK is seeking a Quality Support Practitioner to enhance operational quality through support roles and data analysis. The ideal candidate will assist various teams in executing quality objectives and operational improvements. This rewarding position offers a competitive salary of up to £27,500 and extensive benefits, including generous annual leave, flexible working arrangements, and professional development opportunities.

Benefits

270 hours of annual leave

Flexible working arrangements

Professional Career Development funding

Employee Assistance Programme

Generous pension contributions

Life Assurance

Discounts on everyday spending

Special Leave Policy

Qualifications

• Good verbal and non-verbal communications skills.
• Strong problem-solving and analytical abilities.
• Ability to work collaboratively with various teams.

Responsibilities

• Support production quality and related business operations.
• Create, coordinate, and analyze records and reports.
• Collaborate with Quality and Operational teams for objectives.
• Support local audit and inspection activities.

Skills

Good verbal and non-verbal communications skills

Problem solving and analytical skills

Strong interpersonal skills

Ability to work with cross functional staff and stakeholders

Advanced verbal, written & communication skills

Advanced administration skills

Competent with Microsoft packages

Job description

Quality Support Practitioner

Location - Reading/Basingstoke area

Closing Date - 18th March 2024

Salary - up to £27,500 (dependant on experience and suitability)

As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include:

• Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work)
• Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time
• Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training
• Employee Assistance Programme and Occupational Health Services
• A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution)
• Life Assurance
• Discounts - access to savings on a wide range of everyday spending
• Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family
• A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site.

You will be required to -

• Support production quality and related business operations through technical and/or administrative activities.
• Create, coordinate, and analyse records, reports and data in support of quality and operational deliverables.
• Support Quality and Operational teams with the development and execution of Quality objectives. Support Quality and Operational teams with the delivery of technical/non-technical assessments and reporting using appropriate methodologies and metrics.
• Support in the identification, planning and execution of future Quality objectives/tasks.
• Support with the development and execution of Quality and operational improvement plans.
• Work collaboratively with other Quality and operational teams to ensure lines of communication are clear, stakeholders are engaged, and learning is shared and suitably applied.
• Support local audit/inspection activities i.e., planning, administration, communications, action completion, reporting, etc.
• You may be required to fulfil any other reasonable duties aligned to your position in line with business needs.

You will have some of the following skills and experience -

• Good verbal and non-verbal communications skills.
• Good Problem solving and analytical skills.
• Strong interpersonal skills.
• Ability to work with cross functional staff and external/internal stakeholders at all levels.
• Advanced verbal, written & communication skills.
• Advanced administration skills e.g. word processing, organisation, managing multiple tasks, etc. Advanced analytical skills and able to work with and interpret large data sets.
• Competent with standard Microsoft packages incl. Outlook, PowerPoint, Excel, Word, Visio, etc.

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