Quality Support Assistant

JobFlurry; Over Stowey; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading infrastructure company is seeking a quality support professional to ensure compliance with engineering documentation processes. In this role, you'll compile reports, work with various teams to maintain quality standards, and support project closure activities. Ideal candidates will have strong experience in quality support in regulated environments, excellent communication skills, and proficiency in Microsoft Office. In addition to a competitive salary, the role offers comprehensive benefits, including private healthcare and additional annual leave options.

Benefits

Company Pension Scheme

Death in Service Benefit

Additional holidays

Discounts on shopping

Employee assistance programme

Private health care

25 days annual leave plus bank holidays

Overtime

Qualifications

• Experience in quality support within engineering, construction, or manufacturing projects.
• Familiar with EOMRs, LTQRs, NCRs, and quality control processes.
• Understanding of manufacturing, welding, electrical, and I&C work in regulated environments.

Responsibilities

• Compile and review End of Manufacturing Reports and Lifetime Quality Records.
• Work with installation teams to check quality and resolve gaps.
• Support close-out of Non-Conformance Reports.

Skills

Clear communication

Quality support experience

Attention to detail

Familiarity with quality control processes

Proficiency in Microsoft Office

Job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Water we help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards.

We’re problem solvers with over 140 years of combined experience in engineering and infrastructure.

This role will join BGEN - one of the UK's largest multidisciplinary design and build contractors with over 100 years of industry experience. We support clients in the water, power & energy, pharmaceutical, nuclear and food and beverage industries to deliver next generation, value-added engineering solutions.

What will you be doing?

You will play a key role in bringing projects to a successful close by compiling and reviewing End of Manufacturing Reports and Lifetime Quality Records, ensuring every document is complete, signed, and compliant.

You will work with installation teams across manufacturing, welding, electrical, and I&C to check quality, resolve gaps, and keep progress on track.

You will support the close-out of Non-Conformance Reports, liaise with engineers to capture corrective actions, and maintain trackers for quality metrics.

You will also prepare final handover packages, provide updates to stakeholders, and foster collaboration that drives continuous improvement.

What you’ll bring:

• You will communicate clearly, follow up effectively, and thrive both independently and in a collaborative, fast-paced team.
• You will bring experience in quality support and documentation within engineering, construction, or manufacturing projects.
• You will be familiar with EOMRs, LTQRs, NCRs, and quality control processes.
• You will understand manufacturing, welding, electrical, and I&C work in regulated environments.
• You will show strong attention to detail and organisational skills.
• You will be confident using Microsoft Office tools.

Benefits

• Company Pension Scheme
• Death in Service Benefit
• Opportunity to purchase additional holidays per year (up to 5 days for full time employees)
• My Rewards – offering discounts on high street and online shopping
• Employee assistance programme

In addition, this role offers;

• Private health care for you
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!
• Overtime

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note:

Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#BGEN #INDSTA